Pratt & Whitney

2026 Conversion - Embedded Support Specialist - Hybrid (TX)

Pratt & Whitney  •  $57k - $109k/yr  •  McKinney, TX (Remote)  •  5 hours ago
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Job Description

Date Posted:

2026-05-27

Country:

United States of America

Location:

US-TX-MCKINNEY-513WD ~ 2501 W University Dr ~ WING D BLDG

Position Role Type:

Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

What You Will Do

Engineering Digital Solutions (EDS) is seeking an Embedded Support Specialist who will be instrumental in ensuring the quality and reliability of various software products within a Scaled Agile Framework (SAFe) environment.

This role focuses on delivering exceptional customer service while collaborating with partners, third-party vendors, and external business associates. The ideal candidate will excel in effective communication and thrive in high-pressure environments to consistently provide top-tier service and support to end users.

What You Will Learn

In this role, you will learn to work with stakeholders such as customers, developers, management, third-party vendors, and various Raytheon Functional representatives to achieve exceptional levels of customer service. You will refine both your verbal and written communication skills to accurately convey information to all levels of stake holders.


Qualifications You Must Have

  • Requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM)

  • This requisition is for a Raytheon intern converting to a FT hire upon graduation

  • The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance
  • Experience with ServiceNow or other IT Service Management (ITSM) tools.
  • Experience in Microsoft tools

Qualifications We Prefer

  • Understanding of Engineering/Product Lifecycle Management (PLM) concepts and tools.
  • Ability to analyze and design business processes, staying current with industry trends and advancements in testing tools and techniques.
  • Represent EDS End User Services initiatives and implement those initiatives, including self-service options and building the necessary support model.
  • Provide outstanding customer service and collaborate with third-party vendor contractors to enhance cDPM, xDM, PDM, and other Engineering Tools.
  • Effective communication skills and the ability to perform under pressure to deliver consistently high-quality service and support.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

  • Location information: McKinney, TX

  • Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

  • Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Pratt & Whitney

About Pratt & Whitney

Pratt & Whitney, an RTX business, is a global leader in propulsion systems, powering the most advanced aircraft in the world, and we are shaping the future of aviation. Our engines help connect people, grow economies and defend freedom. Our customers depend on us to get where they’re going and back again.

Industry
Aviation & Aerospace
Company Size
10,000+ employees
Headquarters
East Hartford, CT
Year Founded
Unknown
Website
pwc.ca
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