The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.
The new Office of Performance and Program Management (OPPM) works across the business operations bureaus, including IT, HR, Budget, Procurement and Facilities, to identify opportunities for business improvement and support the delivery of projects, both within bureaus and as inter-bureau activity. We are seeking an intern to serve as a Business Analyst reporting directly to the Senior Director, Performance and Program Management. The intern will work on a variety of analytical projects and assist on OPPM projects already underway.
Responsibilities will include:
- Analyzing quantitative data across the agency, including operational key performance indicators and budget documents
- Gathering and documenting business requirements, analyze and formulate recommendations for business process improvements, execute business process redesign.
- Managing large data sets, execute data analytics, and formulate key findings and recommendations to drive strategic decision-making
- Synthesizing information from staff across the organization into compelling, data-driven narratives that support strategic business improvement opportunities
- Creation of Process Maps and Standard Operating Procedures (SOPs), for current and target states.
- Preparing agendas for meetings and recording and tracking follow up action points across the organization
- Supporting the implementation of AI technologies to optimize working practices
- Creating communications and training materials for specific project activity, as required
- Managing special strategic projects that support a culture of continuous improvement.
In addition, the summer intern will develop a final presentation to display assignments they have been involved with while working as an intern at the DEP Interns Closing Ceremony.
RECRUITMENT CONTACT: interns@dep.nyc.gov
SUMMER GRADUATE INTERN - 10232
Candidates must be currently enrolled in a graduate degree program in an accredited college, university or law school.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
