Job Description

*These hours are dependent on the operational requirements of the organization

*Mount Carmel Clinic operates out of multiple locations; you may be required to work in other areas

Mount Carmel Clinic is committed to equity and inclusion and has undertaken to increase responsiveness to Indigenous people by promoting a workforce that is representative of the participants and communities we serve. We encourage applications from Indigenous persons, those with lived experience and members of equity-deserving groups. Applicants are encouraged to self-declare in their application.

The Community Health Facilitator has responsibility for coordinating and facilitating all aspects of client service delivery beginning with intake and continuing throughout a participant’s involvement. The Facilitator has direct involvement in the intake process and ensures that new clients are able to access the team resources that will best meet their needs.

Under the direction of the Program Manager, the Community Health Facilitator is, in accordance with professional practice standards, responsible for the following:

• Facilitate the intake of new clients, including program eligibility, initial assessment and assignment of appropriate team resources, including outreach workers
• Identify and access appropriate resources for clients outside the team/MCC as appropriate
• Coordinate program activities with the team as directed
• Provide competent services MCC to clients in accordance with required standards, legal requirements, evidence-informed practices and policies
• Provide intake, assessment and referral for clients in the program
• Provide community education and foster understanding in the community about the client group and the challenges they face
• Encourage and support grassroots action on social issues affecting the community and clients
• Arrange and support rental unit viewings, landlord interviews, and lease negotiations.
• Provide tenant support including education on rights and responsibilities, home visits, and connection to local community resources.
• Identify, build, and maintain ongoing relationships with local landlords.

Qualifications

Education

Post-Secondary degree or diploma in Health, Social Services, Community Development or related field or a combination of education, community work, and relevant experience in mental health, addictions and/or homelessness would be considered.

Valid Drivers’ License and access to a reliable vehicle

Skills, Expertise and Experience

Minimum of five years client service experience in community development, health or social services, preferably in a community setting Minimum of three (3) years working in/with an interdisciplinary team Excellent organizational and facilitation skills

This position requires a valid class V drivers’ licence and access to a reliable vehicle.

Critical Skills

Proven knowledge and ability in critical thinking, decision-making, problem-solving, and conflict resolution skills

Focus on Results

Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve goals and produce expected results/outcomes

Alignment with Organizational Values

Commitment to the principles that guide Mount Carmel Clinic, as reflected in history, vision, mission, and values

Commitment to Reconciliation

Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families

Teamwork

Proven ability to work within a team environment with respect, professionalism, cooperation, sensitivity, and cultural awareness

MCC Philosophies

Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work

Communication

Excellent verbal and written communication skills including conflict management and proficiency in the use of computer systems, including Microsoft Office suite

Assets

Experience in the use of electronic medical records

All positions are subject to Criminal Record, Child and Adult Abuse Registry checks. However, a previous criminal record does not automatically disqualify candidates. We are open to discussing your respective circumstances. Applicants may be required to undergo testing to determine the knowledge, skill, and ability required for the position.

Please submit your application here: https://recruiting.ultipro.ca/MOU5100MOCL/JobBoard/d15af943-9d30-405e-96b3-b4f81389547f/OpportunityDetail-opportunityId=58be4887-7610-4a76-9fc3-043de28fb299

This link can also be found under Employment Opportunities on our website:

https://www.mountcarmel.ca/get-involved/work-with-us/#current-postings

We thank all applicants; however, we will only contact candidates who are selected & apply via link for the interview.