Job Description

Date May 19 2026

Position Director of Operations
Status Full Time, Permanent

Hours of Work* *Monday – Friday: 845am-5pm
Department Administration

Job Posting No: #2026-052

Reports to Executive Director

Closing Date May 29, 2026 4:00 pm

Union Non-Union

Salary $59.609 - $69.10/hr

*These hours can vary depending on operational requirements of the organization

The Director functions as a key part of the senior management team to develop and implement the plans, policies, procedures and guidelines that ensure high quality service and organizational effectiveness and advance the vision, mission and values of MCC.

The Director has overall leadership and management authority and responsibility for all aspects of the department’s role and functions within MCC. Scheduling flexibility may be required, including evening or weekend work and limited travel. Specifically, the Director of Operations assumes responsibility in the planning, organizing and directing of the following:

• Finance
• Human Resources
• Information Systems
• Facilities Management

Qualifications

Education
Masters degree in a related discipline or acceptable combination of education at the Bachelor level and/or relevant experience. Preference will be given to applicants who are Chartered Professional Accountants.

Leadership Experience
Minimum of 5 years of progressive management experience with at least two (2) years at a senior management level, including strategic, operational and financial planning

Human Resources Experience
Minimum of three (3) years of human resources experience in roles that included full authority for hiring, performance management and discipline, preferably in a unionized environment

Critical Skills
Proven knowledge, skills and ability in critical thinking, decision-making, change management, problem-solving, crisis management and conflict resolution

Focus on Results
Demonstrated ability to manage programs, projects and initiatives to effectively and efficiently achieve their goals and produce expected results/outcomes.

Alignment with Organizational Values
Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values

Commitment to Reconciliation
Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families

Interdisciplinary Team, Collaboration
Proven ability to work and provide effective leadership within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness

MCC Philosophies
Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work

Communication
Excellent verbal and written communication skills, including presentations, and proficiency in the use of computer systems, including electronic medical records

Assets
• Registration with professional association/college if applicable
• Management experience in community health or other health care facility
• Experience working in the inner city
• Experience on a community non-profit board or advisory committee

All positions are subject to Criminal Record and Child Abuse Registry checks. Applicants may be required to undergo testing to determine the knowledge, skill and ability required for position.

Mount Carmel Clinic is committed to equity and inclusion and has undertaken to increase responsiveness to Indigenous people by promoting a workforce that is representative of the participants and communities we serve. We encourage applications from Indigenous persons, those with lived experience and members of equity-seeking groups. Applicants are encouraged to self-declare in their application.

All positions are subject to Criminal Record, Adult and Child Abuse Registry checks. However, a previous criminal record does not automatically disqualify candidates. We are open to discuss your respective circumstances. Applicants may be required to undergo testing to determine the knowledge, skill and ability required for position.

Please submit your application here: #2026-052|Director of Operations | Mount Carmel Clinic External Opportunities

We thank all applicants; however, we will only contact candidates who are selected & applied via link for the interview.