Job Description

To be responsible for maintaining the relationship between Initial and the prospective client through service, repair,installation and removal of the divisional products as per the client’s expectation. To be responsible for achieving standards of service quality and productivity as set by the company.

Requirements

KEY WORK OUTPUTS and ACCOUNTABILITIES

• Ensuring delivery of constantly high quality of service
• Taking responsibility for your team
• Ensuring allocated work is completed daily
• Communicating with clients and with all levels in the organisation
• Ensuring protection of the Company image and reputation
• Securing and protecting company assets
• Passing on leads to sales consultants
• Completion of all relevant documentation
• Planning and coordinating all services with service planners

SKILLS and COMPETENCIES

• Matric certificate
• Unendorsed Valid driver’s licence
• Min 2yrs hygiene experience
• Computer literacy – MS Office, Internet tools

QUALIFICATIONS and EXPERIENCE

• Ability to identify customer needs and solutions
• Should display professional attitude
• Must be presentable
• Highly developed communication skills (Written/Verbal/Non-verbal)
• Requires good time management skills to efficiently and effectively perform daily duties
• Good physical health