Job Description

About the Football and Administration Team:

The Football Administration and Operations team is dedicated to ensuring that all football-related activities run smoothly and efficiently, providing vital support to players, coaches, and staff alike.

We manage a wide range of responsibilities, from coordinating match schedules and player logistics to overseeing compliance with league regulations.

The Opportunity:

We are looking for a proactive and highly organised 1st Team Player Services Executive to support the Player Services Manager in delivering comprehensive onboarding, welfare and logistical support to players and their families.

You will act as a reliable point of support across player relocation, administration, welfare initiatives, travel, appearances and general day-to-day coordination, helping to ensure smooth operations while upholding the Club’s professional standards.

The role will work closely with the Player Services Manager and key stakeholders including players, coaches and the FA, supporting effective communication and a positive player experience.

What We Ask For:

We are looking for someone with previous experience in an administrative, customer service or support-focused role, ideally gained within a sports, football or professional environment. You will be highly organised, proactive and confident supporting senior colleagues with a wide range of operational and administrative tasks.

You will have excellent communication and interpersonal skills, with the ability to build positive working relationships with players, families, agents, coaches, medical staff and other internal departments. Discretion, professionalism and trustworthiness will be essential when handling sensitive personal information and welfare matters.

The successful candidate will be comfortable assisting with relocation arrangements, onboarding activities, player records, travel logistics, community appearances, invoices, correspondence and other day-to-day duties delegated by the Player Services Manager. You will also be confident using Microsoft Office applications and email.

Knowledge of football or sports industry regulations would be advantageous, and the ability to speak multiple languages would be desirable.

An Enhanced DBS from Sunderland AFC is required.