Job Description

Property: Miranova

Schedule: 7a.m.- 3p.m. Tuesday-Saturday.

Concierge

Are you passionate about delivering exceptional customer service and creating a welcoming environment for residents and guests? Join our team as a Concierge and become the face of the community by providing professional support, security awareness, and resident assistance in a luxury residential environment.

Why Join Us?

At LINK Real Estate Group, we are committed to creating communities people love to call home. We value teamwork, professionalism, and delivering outstanding service experiences for our residents and guests.

What You’ll Do

As a Concierge, you will serve as a key point of contact for residents, guests, contractors, and deliveries while helping maintain a safe, welcoming, and organized environment throughout the property. Responsibilities include:

• Greet residents and guests in a professional and courteous manner
• Manage resident requests and assist with amenity reservations
• Answer and direct incoming calls and correspondence
• Monitor building security cameras and conduct property patrols
• Assist with package management, food deliveries, and guest access
• Maintain detailed shift logs and communicate daily activity updates
• Support emergency procedures, including fire safety and medical response protocols
• Coordinate contractor access and verify work orders
• Assist residents with services such as package delivery, grocery assistance, and key assistance
• Perform light inspections and submit maintenance or service requests through Building Link
• Support valet parking operations for residents and guests
• Assist with special management projects and team training as needed

What We’re Looking For

• Strong customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• High attention to detail and organizational skills
• Professional demeanor with a positive, team-oriented attitude
• Strong sense of accountability and ownership
• Ability to work independently while collaborating effectively with others
• Flexibility to work varying schedules, including evenings, weekends, or holidays if needed

Qualifications

• High school diploma or equivalent required
• Previous experience in hospitality, customer service, concierge services, or security operations is preferred but not required
• CPR, AED, or first-aid knowledge is a plus

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to lift up to 50 pounds when necessary
• Comfortable working in a residential lobby or storefront environment

Why You’ll Love Working Here

• Opportunity to work in a professional luxury residential environment
• Collaborative and supportive team culture
• Growth and development opportunities within a growing organization
• Ability to make a direct impact on the resident experience

Apply today and become part of a team dedicated to providing exceptional service and creating an outstanding living experience for our residents.