Coopers Group AG

1st-Level-Support:in

Coopers Group AG  •  Basel, CH (Onsite)  •  5 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

...............

Für unseren Kunden aus dem Gesundheitssektor in Basel-Landschaft, suchen wir eine:n erfahrene:n, motivierte:n und aufgeschlossene:n 1st-Level-Supporter:in

Nach einem 3-4 monatigen Einsatz auf Projektbasis, wirst du beim Kunden internalisiert.

Deine Aufgaben:

  • Annahme, Analyse und Bearbeitung von IT-Anfragen im 1st Level Support (Telefon, E-Mail, Ticketsystem)
  • Unterstützung der Endanwender bei Hard- und Softwareproblemen
  • Dokumentation von Supportfällen sowie Weiterleitung komplexerer Anfragen an nachgelagerte Stellen
  • Mitwirkung bei der kontinuierlichen Verbesserung von Supportprozessen

Dein Profil:

  • Erfahrung im IT-Support (1st-Level)
  • Wohnort in der Region BL, BS, AG
  • Ausgeprägte Kommunikationsfähigkeit und Kundenorientierung
  • Hohes Mass an Zuverlässigkeit und Eigeninitiative
  • Fliessende Deutsch- sowie gute Englischkenntnisse
Coopers Group AG

About Coopers Group AG

Welcome to the Coopers World!

We are a Swiss recruiting agency with a global reach. We support well-known organizations by finding managers and specialists in the areas of Information Technology, Engineering, Life Sciences, and Finance. We are a competent recruiting partner and match our clients with the right personalities, who contribute both, the needed expertise as well as the attitude that fits the company culture.

Coopers supports candidates throughout the entire application process. Our work is not finished once we have successfully placed a person – we focus on long-term partnerships with our candidates. We care about our people. Whether candidates need support to find a place to live or need help with other administrational issues, our team is thinking outside the box and has a reputation for always having an answer. We believe that there are no problems – only solutions!

Would you like to know more? Please get in contact with us. We are looking forward to hearing from you.

Your Coopers Family

PS: We can also support your international recruiting projects as we are the Swiss representative of the international recruiting and executive search network Talentor International. All infos can be found on our homepage coopers.ch/talentor

Industry
Consulting & Advisory
Company Size
51-200 employees
Headquarters
Hergiswil, CH
Year Founded
Unknown
Social Media