📌 Position: Senior AI Product Manager
Location: Remote from LATAM
Contract Type: Full-time vendor with https://inallmedia.com/
Time Zone Alignment: US Time Zones (EST/CST/PST overlap)
🧭 About Inallmedia.com
Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams across LATAM. We partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.
🚀 Project Overview
You will be taking ownership of the continued evolution of an enterprise-grade, AI-powered IT help experience built directly into Slack for a massive global organization. This product is being positioned as the primary "front door" for all internal IT help across the company.
The objective of this project is to scale and iterate on this AI-enabled service workflow. Through rapid experimentation, you will optimize the system so that it can autonomously resolve technical issues, seamlessly coordinate with human support desks, and deliver highly accurate, automated assistance at an enterprise scale.
🔍 Key Responsibilities
💡 Must-Have Skills
🌟 Nice-to-Have Skills
🌐 Time Zone & Collaboration
The role requires collaboration with teams aligned to US Time Zones. Flexibility to overlap a few hours with North American business hours (EST/CST/PST) is expected to ensure seamless synchronization with cross-functional teams and leadership.
💬 Language
All interviews, documentation, and daily communication will be in English.
#LI
In All Media is a trailblazing Nearshore Managed Service Provider, laser-focused on Team Augmentation for software development. We craft bespoke, highly specialized teams that effortlessly merge with our client's processes and culture, delivering unparalleled results.
Our Austin headquarters anchors our global reach, with a diverse talent pool distributed across the Americas, Europe, and Asia. This allows us to execute our Nearshore model efficiently in all three regions. Since our inception, we have employed an agile, remote, and distributed model, allowing us to tap into the world's finest technical talent, regardless of location, adapting methodologies like SAFe to perfectly align with our client's needs. We source our exceptional talent from Coderfull, our exclusive community boasting over 5,000 rigorously vetted engineers. Our teams are formed and trained within this community, with specialized interest groups focusing on cutting-edge technologies making In All Media a true Community Lead Enterprise. Our Community teams have a proven track record of collaboration, in-depth knowledge of each other's strengths, and exceptional team dynamics. This synergy results in rapid onboarding, heightened productivity, and an unwavering commitment to success. Our teams embrace flexibility and benefit from a thriving community spirit, abundant career growth opportunities, and a stable compensation model. Our proprietary Community Management platform streamlines talent management, empowering them to efficiently handle daily work, career development, and administrative tasks. AI has captivated our community with its potential to revolutionize our industry so we are harnessing AI to augment, not replace, human skills investing heavily in AI tools, training, and partnerships, to increase our team’s productivity and guide our clients toward a future-ready AI adoption strategy. Experience the In All Media difference today.
