Job Description

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Lead and manage the day-to-day support of SupTech systems, including regulatory reporting platforms, integrated risk data repositories, and analytics tools.

• Ensure high system availability, performance, and reliability in alignment with SLAs and operational targets.

• Oversee incident, problem, system user training and change management processes.

• Drive root cause analysis and permanent resolution of recurring technical and data issues.

• Supervise support for regulatory data submissions, validation processes, and data quality frameworks.

• Ensure integrity and consistency of supervisory data across systems such as data warehouses, semantic models, and analytics platforms.

• Collaborate with data governance teams to resolve data issues and enforce data standards

• Collaborate with multidisciplinary SupTech support team (e.g., system analysts, data engineers, BI specialists).

• Allocate resources effectively and ensure optimal workload distribution.

• Build technical capabilities in emerging areas such as AI/ML, data analytics, and Microsoft data platforms (e.g., Fabric, Azure).

• Foster a high-performance culture focused on service excellence and innovation.

• Serve as a key interface between ICT, supervisory divisions, and external stakeholders (e.g., regulated entities, vendors).

• Support supervisory teams in resolving system and data-related issues impacting regulatory reporting and risk analysis.

• Provide regular updates on system performance, incidents, and improvement initiatives.

• Identify opportunities to enhance SupTech systems, processes, and user experience.

• Drive automation of support processes, including monitoring, alerting, and data validation.

• Support the implementation of new SupTech solutions and enhancements (e.g., regulatory returns modernization).

• Contribute to the development of the SupTech operating model and technology roadmap.

• Ensure compliance with ICT governance frameworks, security standards, and regulatory requirements.

• Support audit processes and ensure proper documentation of controls and procedures.

• Monitor risks related to system availability, data quality, and information security.

Job requirements

To be considered for this position, candidates must be in possession of:

• the minimum of a bachelor’s degree (NQF 7) in Information Technology (IT);

• the minimum of 5–8 years of experience in financial regulatory reporting and/or data management;

• the minimum of 5 years of experience in information system; and

• experience in supervision of a team.

Job-related skills and attributes:

• industry, business and organisational knowledge and skill;

• quality assurance knowledge and skill;

• continuous improvement knowledge and skill;

• continued learning / professional development knowledge and skill;

• business transformation and optimisation knowledge and skill; and

• elicitation techniques knowledge and skill.

Behavioural competencies:

• planning and organising;

• developing and growing others;

• judgement and decision making;

• resilience; and

• impact and influence.

In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.

The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.

About SARB

Primary mandate of the SARB

Section 224 of the Constitution of South Africa states the mandate of the SARB as follows:

The primary object of the South African Reserve Bank is to protect the value of the currency in the interest of balanced and sustainable economic growth in the Republic.

The South African Reserve Bank, in support of its primary objective, must perform its functions independently and without fear, favour or prejudice.

WHAT WE DO

Monetary Policy

The Constitution gives the SARB the mandate to protect the value of the rand. We use interest rates to keep inflation low and steady.

Financial Stability

The SARB has a mandate to protect and enhance financial stability. We identify and mitigate systemic risks that might disrupt the financial system.

Prudential Regulation

The Prudential Authority regulates financial institutions and market infrastructures to promote and enhance their safety and soundness, and support financial stability.

Financial Markets

Open market operations are the main tool we use to implement monetary policy. We manage South Africa’s gold and foreign exchange reserves.

Financial Surveillance

The SARB is responsible for regulating cross-border transactions, preventing the abuse of the financial system and supporting the regulation of financial institutions.

Payments and Settlements

The SARB is responsible for ensuring the safety and soundness of the national payment system, which is the backbone of South Africa’s modern financial system.

Statistics

The SARB provides important economic and financial statistics that present an overview of the economic situation in South Africa.

Research

Research conducted by the SARB focuses on economics, financial stability, banking and emerging trends in finance. Our research supports policy decision-making.

Banknotes and Coin

The SARB has the sole right to make, issue and destroy banknotes and coin in South Africa.