Job Description

Skills: Education Qualifications

Bachelor’s degree in:

Business Administration / HR / Law / Criminology / Operations

Preferred:

MBA or relevant specialization in Operations / Compliance Professional Certifications (Preferred)

FCRA Certification / Compliance Training (highly preferred)

HR Compliance / Background Screening certifications

Six Sigma / Process Improvement certifications (Green Belt preferred) Required Skillset Core Domain Skills

Strong knowledge of:

• Background screening lifecycle
• Consumer Reporting Agencies (CRA) operations

Expertise in:

• Criminal checks, employment verification, identity verification

Familiarity with:

• Vendor management & third-party screening tools Compliance & Regulatory Knowledge

Deep understanding of:

• FCRA compliance (disclosures, consent, adverse action process)
• Candidate rights and dispute mechanisms

Awareness of:

• EEOC guidelines (Green Factors)
• Data privacy and audit requirements Analytical & Decision Skills

Ability to:

• Interpret data and risk signals
• Balance analytics + judgment in decision-making

Strong problem-solving and root cause analysis skills Process & Leadership Skills

• Process design and optimization
• Stakeholder management and influence
• Strong ownership and accountability mindset
• Ability to operate in ambiguous and high-risk environments Key Responsibilities

1. Process Ownership & Improvement

Lead end-to-end background verification processes across:

Criminal checks, employment verification, education verification, identity checks

Identify operational inefficiencies and implement process improvements and automation

Drive SLA adherence, turnaround time (TAT), and quality metrics 2. Regulatory & Compliance Leadership

Ensure full compliance with:

FCRA (Fair Credit Reporting Act)

EEOC guidelines (Title VII)

State-specific laws (e.g., Ban-the-Box regulations)

Stay updated on evolving US compliance landscape

Translate regulatory changes into operational processes and controls US background screening operates in a complex regulatory framework involving federal, state, and local laws, with high legal and financial risk for non-compliance 3. Decision Support & Risk Management

Evaluate risk signals in background reports

Support internal teams with compliance-driven decision-making frameworks

Establish audit trails and documentation standards 4. Stakeholder Management

Collaborate with:

Product teams

Operations

Compliance/legal teams

External vendors

Act as a bridge between business, compliance, and technology 5. Industry Benchmarking & Innovation

Bring best practices from companies like:

First Advantage (high-volume, compliance-driven screening)

HireRight / Sterling (global screening & automation)

Introduce:

Data-driven decision frameworks

Continuous monitoring models

Candidate experience improvements 6. Training & Institutionalization

Train teams on:

Compliance requirements

Process frameworks

Risk assessment

Build a culture of disciplined decision-making and accountability Experience:6–10 years of experience in background verification / screening domain

Minimum 2–3 years in a leadership / process ownership role

Experience working with or in:

• First Advantage / HireRight / Sterling / Checkr / equivalent

Exposure to:

• US market background screening processes
• High-volume screening operations