Sails Software Inc

#1521 (Process Lead- Background Investigation (US)

Sails Software Inc  •  Visakhapatnam, IN (Onsite)  •  1 month ago
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Job Description

Skills: Education Qualifications
Bachelor’s degree in:
Business Administration / HR / Law / Criminology / Operations
Preferred:
MBA or relevant specialization in Operations / Compliance Professional Certifications (Preferred)
FCRA Certification / Compliance Training (highly preferred)
HR Compliance / Background Screening certifications
Six Sigma / Process Improvement certifications (Green Belt preferred) Required Skillset Core Domain Skills
Strong knowledge of:
* Background screening lifecycle
* Consumer Reporting Agencies (CRA) operations
Expertise in:
* Criminal checks, employment verification, identity verification
Familiarity with:
* Vendor management & third-party screening tools Compliance & Regulatory Knowledge
Deep understanding of:
* FCRA compliance (disclosures, consent, adverse action process)
* Candidate rights and dispute mechanisms
Awareness of:
* EEOC guidelines (Green Factors)
* Data privacy and audit requirements Analytical & Decision Skills
Ability to:
* Interpret data and risk signals
* Balance analytics + judgment in decision-making
Strong problem-solving and root cause analysis skills Process & Leadership Skills
* Process design and optimization
* Stakeholder management and influence
* Strong ownership and accountability mindset
* Ability to operate in ambiguous and high-risk environments Key Responsibilities
1. Process Ownership & Improvement
Lead end-to-end background verification processes across:
Criminal checks, employment verification, education verification, identity checks
Identify operational inefficiencies and implement process improvements and automation
Drive SLA adherence, turnaround time (TAT), and quality metrics 2. Regulatory & Compliance Leadership
Ensure full compliance with:
FCRA (Fair Credit Reporting Act)
EEOC guidelines (Title VII)
State-specific laws (e.g., Ban-the-Box regulations)
Stay updated on evolving US compliance landscape
Translate regulatory changes into operational processes and controls US background screening operates in a complex regulatory framework involving federal, state, and local laws, with high legal and financial risk for non-compliance 3. Decision Support & Risk Management
Evaluate risk signals in background reports
Support internal teams with compliance-driven decision-making frameworks
Establish audit trails and documentation standards 4. Stakeholder Management
Collaborate with:
Product teams
Operations
Compliance/legal teams
External vendors
Act as a bridge between business, compliance, and technology 5. Industry Benchmarking & Innovation
Bring best practices from companies like:
First Advantage (high-volume, compliance-driven screening)
HireRight / Sterling (global screening & automation)
Introduce:
Data-driven decision frameworks
Continuous monitoring models
Candidate experience improvements 6. Training & Institutionalization
Train teams on:
Compliance requirements
Process frameworks
Risk assessment
Build a culture of disciplined decision-making and accountability Experience:6–10 years of experience in background verification / screening domain
Minimum 2–3 years in a leadership / process ownership role
Experience working with or in:
* First Advantage / HireRight / Sterling / Checkr / equivalent
Exposure to:
* US market background screening processes
* High-volume screening operations
Sails Software Inc

About Sails Software Inc

Conceptualized in 2015, Sails Software Inc partners with businesses across several industries in making amazing software products with ever evolving technology and processes. Sails works with organizations to deliver on their needs and the needs of their customers through next generation services in Design Thinking and Platforms. Knowing that businesses have to do more than just keep up with trends, we help our clients succeed with breakthroughs that disrupt industries and expectations. At Sails, we are passionate about making our clients succeed and strongly believe that "our clients'​ success is our success"​.

We are driven by our passion in:

- Expert services in developing, managing SaaS solutions that scale on AWS & Google Compute Cloud.

- Develop and maintain turnkey solutions using “Design Thinking Process”.

- User experience and Design Thinking consulting services.

## Web and App Development

- Developing, managing SaaS solutions that scale on AWS, Azure & Google Compute Cloud.

- Expertise in Microsoft Technology Stack - .NET, .NET Core, SQL Server

- Expertise in Front-End technologies - Angular 2/5/6, AngularJS, React, React-Native, Bootstrap, Foundation, Sass

- Expertise in Java Technology Stack – Spring Boot, WebLogic, WebSphere

## Big-Data and Analytics Services

- Expertise in Apache Solr, Elasticsearch, Spark, Kafka, Kinesis stream using Python, MongoDB

## Design Thinking Services

- Develop and maintain turnkey solutions using "Design Thinking Process"​.

## Blockchain Development

- Expertise in writing and publishing “smart contracts” in the Ethereum network.

## Domain Expertise

- Talent Management

- Digital Advertising

- HR Compliance

- Pharmacy and Pharmaceutical

- Financial Services

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Novi, MI
Year Founded
2015
Website
sailssoftware.com
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