We are looking for a Software Admin / Automation Specialist based in LATAM who is proactive, detail-oriented, and able to work autonomously. The ideal candidate has strong experience with automation tools, chatbots, API integrations, and AI-driven workflows.
Build and maintain AI-driven chatbots for soccer academies across WhatsApp, web, and social platforms.
Configure and troubleshoot Make.com automations (mostly no-code, with occasional JavaScript supported by GPT).
Set up and test API integrations, including debugging endpoints and JSON payloads.
Create and refine GPT prompts tailored to each client’s workflows.
Update client configurations (trial bookings, locations, session matching).
Work closely with the founder during the first 3–4 months; later transition to direct client management.
Document workflows and ensure smooth handovers.
Handle weekly updates, resolve issues, and track KPIs.
Coordinate workflows across multiple time zones (US, UK, Dubai, Australia).
2–3 years of experience in software configuration, automation, or no-code tools.
Hands-on experience with Make.com (or Zapier, Integromat).
Experience with chatbot platforms such as ManyChat.
Strong knowledge of REST APIs, authentication methods, and JSON debugging.
Good communication skills in English (B2+).
Proactive and capable of working independently with strong problem-solving skills.
Familiarity with GPT prompt creation.
Nice to have: Soccer knowledge, HubSpot CRM, Airtable, Typebot/Landbot, basic JavaScript scripting, geolocation APIs.
We are a young and growing company, with operations in Medellin and Bogota, focused on the generation of technological solutions in synergy with our customers and our team so that these solutions add value within their organizations and their business processes.
