Job Description

1099 - REMOTE - Success Coach

TimelyCare is a clinically accountable virtual care provider built specifically for education. Trusted by nearly 500 campuses across the U.S., TimelyCare combines URAC-accredited clinical standards with a measurement-based approach and a partnership-first model to help institutions champion well-being with clarity, accountability, and real-world impact. Through a seamless, easy-to-access platform, TimelyCare offers a comprehensive range of services, including a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools. TimelyCare drives clinically validated improvements in depression and anxiety, supporting healthier learning environments.

The Role
We are currently looking to add independent contractors to our Success Coaching Team to provide industry-leading services directly to TimelyCare members to improve student outcomes through a personalized and holistic approach to supporting students in achieving their academic preparedness, financial wellness and career readiness goals.

The role of the Success Coach is to provide guidance, mentorship and navigation to resources to help students plot a successful course for their educational journey. Success Coaches assist with academic planning, goal setting, time management, accessing campus resources, and other strategies to offer timely intervention, connect students to resources, and offer support when needed.

Expected Availability Hours Per Calendar Week:
TimelyCare requests that 1099 Success Coach Providers are able to offer a minimum of 8 hours of availability per week (Monday-Sunday).

Qualifications for Engagement

• Required: Master’s degree from an accredited college or university

• 3+ years experience providing student support services

• Experience providing student success coaching in areas such as time management, goal setting, note taking, budgeting, stress management, and career readiness

• Access to a computer with a webcam, a smart phone, and a stable, reliable internet connection

• Strong written and verbal communication skills

• Excellent interpersonal skills and ability to engage with diverse communities

Services May Include

• Providing success coaching to undergraduate, graduate and alumni students through our Success Coaching service

• Adhering to established policies, procedures, and care guidelines for quality service and documentation

• Ability to establish and maintain professional rapport that fosters trust and longitudinal student engagement through the success coaching process

• Collaboration with members to develop SMART goals and effective, sustainable strategies that address each member's unique needs

• Use of coaching strategies that are evidence-based and member centered

• Development of member specific success coaching plans

• Collaboration, when appropriate, with other care providers to support continuity of care

• Documentation is completed in a timely manner within the TimelyCare platform in accordance with applicable legal and clinical requirements

Service Standards & Considerations

• Comfortable with audio and video sessions

• Able to establish rapport, build trust, maintain boundaries, and engage with members using a supportive approach

• Able to adapt to the changing needs of members we serve and support member autonomy in working towards their individual goals

• Adhere to company policies, procedures, and practice guidelines

• Able to practice within the scope of the Success Coaching role

• Able to deliver Success Coaching services in accordance with applicable professional ethics and standards of care

Compensation

• $30 per completed coaching session

• Partial compensation for late cancellations and no shows

• Malpractice insurance is provided

CLOSING:

This is a remote position. Reviewing candidates across the country.

Please note: You will need valid U.S. work authorization to join us as we are not able to offer sponsorship at this time.

TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.