Job Description

Job Location: Texican Court - Irving, TX 75039
Position Type: Full TimeValencia Hotel Group is driven by people—and inspired by purpose. We are a vibrant and growing collection of boutique hotels where hospitality is more than a profession; it's a passion. Our success is rooted in the strength of our team, and we are proud to cultivate a workplace culture that values respect, creativity, and a shared commitment to delivering extraordinary guest experiences.
Joining Valencia Hotel Group means becoming part of a hospitality family that celebrates individuality, fosters personal and professional growth, and believes in promoting from within. Whether you're just starting your career in hospitality or seeking your next leadership opportunity, we offer a supportive environment where you can thrive, contribute meaningfully, and grow alongside a company that is redefining what it means to serve with heart.
Our team members are the heart of everything we do—creating memorable stays and lasting impressions through thoughtful service and authentic connections. At Valencia Hotel Group, we believe that life is richer when we truly connect—with our guests, with our communities, and with each other.
Discover your future with Valencia Hotel Group—a place where your career can flourish, your ideas are valued, and your potential is limitless.
Job

Summary
The General Manager of Texican Court, a retro‑inspired boutique hotel within the Valencia Hotel Collection, serves as the property’s chief culture‑builder, financial steward, and operational leader. This role is responsible for delivering exceptional guest experiences, driving top‑line revenue, enforcing rigorous financial controls, developing high‑performing teams, and preserving the unique brand identity and Timeless Hospitality® that defines Texican Court.

Essential Duties & Responsibilities
1. Culture, Leadership & Employee Development
- Build and sustain a positive, empowered, and accountable culture aligned with Valencia Hotel Group values.
- Demonstrate a servant‑leadership approach while promoting trust, collaboration, and open communication across all departments.
- Oversee effective onboarding, ongoing training, and development programs in partnership with Corporate Training.
- Mentor managers and emerging leaders, fostering internal advancement and succession planning.
- Ensure a workplace grounded in fairness, ethical conduct, and inclusion.
2. Operational Excellence & Guest Experience
- Oversee all daily operations to ensure exceptional service delivery and brand consistency that reflects the hotel’s “retro motor‑court” experience.
- Conduct regular property walks to evaluate service execution, employee engagement, cleanliness, and overall safety.
- Leverage guest satisfaction metrics, online reviews, and operational audits to drive continuous improvement.
- Ensure compliance with all federal, state, and local laws, including labor, safety, and hospitality requirements.
3. Financial Leadership & Controls
- Maintain full P&L accountability, ensuring the property achieves revenue, profitability, and cost‑control targets.
- Implement and monitor strong financial controls, including labor management, purchasing, inventory, and loss prevention.
- Lead annual budgeting, forecasting, and capital‑expenditure planning.
- Analyze financial statements and take corrective action to maximize GOP, RevPAR, and overall financial performance.
- Ensure proper oversight of payroll, audits, and preventative maintenance systems.
4. Revenue Optimization & Market Performance
- Collaborate with Sales, Marketing, and Revenue Management to grow top‑line revenue and optimize pricing strategies.
- Monitor demand trends from the Irving Convention Center, Toyota Music Factory, and surrounding entertainment district to capture event‑driven business.
- Oversee the Two Mules Cantina food & beverage program in alignment with brand, service, and profitability expectations.
- Identify and activate community partnerships and promotional opportunities that increase visibility and drive occupancy.
5. Brand Stewardship & Community Engagement
- Preserve and promote Texican Court’s distinctive “Texas‑meets‑Mexican” brand personality throughout all guest touchpoints.
- Serve as the hotel’s ambassador, building strong relationships within the Irving/Las Colinas community and regional hospitality network.
- Represent the property at Valencia Hotel Group leadership meetings and contribute to corporate initiatives.

Qualifications

Qualifications & Requirements
- 7–10+ years of progressive leadership experience in full‑service or boutique hotels.
- Proven ability to build culture, develop teams, and lead cross‑functional operations.
- Strong business and financial acumen with demonstrated P&L responsibility.
- Experience driving revenue growth, improving guest satisfaction, and strengthening operational KPIs.
- Excellent communication, coaching, interpersonal, and conflict‑resolution skills.
- Proficiency in Microsoft Office and standard hospitality systems (PMS/POS).
- Ability to work a flexible schedule based on business needs.
- Ability to travel for corporate meetings, training, and special initiatives.
Success Measures
Performance will be evaluated based on the following:
- Culture & Leadership: Engagement, retention, leadership development, and team morale.
- Financial Performance: GOP, RevPAR, forecasting accuracy, and labor management.
- Guest

Experience: Service scores, online ratings, and complaint resolution.
- Operational Excellence: Audit results, regulatory compliance, and overall property condition.
- Revenue Growth: Top‑line performance relative to market and forecast.