One Agency Outsourcing & Recruitment

#10436 - Customer Service Advisor, 23k, bonus, Galway

One Agency Outsourcing & Recruitment  •  Galway, IE (Onsite)  •  2 months ago
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Job Description

We are currently looking to recruit a Customer Service Advisor for a full-time role based in Galway.


Responsibilities

  • Responding to customer complaints
  • Escalating problems to the technical team or other members of the product team
  • Updating customer information in the company database
  • Providing information about new and existing products and services
  • Tracking and processing new orders and refunds
  • Making sales and processing payments, when necessary
  • Performing administrative tasks as assigned by the Supervisor


Requirements

  • Excellent verbal and written communication skills
  • Active listening skills
  • Patience and the ability to remain calm in stressful situations
  • Excellent interpersonal skills
  • Ability to accept criticism
  • Sales and persuasive skills
  • Attention to detail


Package

  • 23k
  • Bonus
  • 8:30am to 5pm
  • Monday - Friday
One Agency Outsourcing & Recruitment

About One Agency Outsourcing & Recruitment

At One Agency we offer Outsourcing and Recruitment Services, working with market leading brands.

Our modern recruitment business model leverages the power of social media, SEO, influencer and hashtag marketing to attract talent allowing us to build successful teams for our clients.

We are Irelands most followed Recruitment Agency on Instagram. Why is this important? Firstly, millennials are now the largest job seeking group, with over 70% of millennials finding their most recent job via social media #Socialrecruitment

Our modern Business model was recognised by the SFA Ireland Awards in 2022, within the Innovators of the year category. We have also received an Accredited as Digital Recruitment Agency of the Year 2021 by All-Ireland Business All-Stars.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Dublin, IE
Year Founded
2019
Website
oneagencyrecruitment.ie
Social Media