Job Description

We are looking to recruit an experienced After Sales Performance Manager for our well-established global motor client.

Key Responsibilities:

• Influencing the Dealers at all levels to drive the performance of all KPIs: After Sales, Parts Sales, Accessory Sales, workshop performance and criteria compliance.
• Develop a functional Operational Plan with each Dealer to outline how they will achieve their Aftersales, Parts and Accessories targets through the avenues available, workshop, showroom, and wholesale.
• Monitor and measure dealer & area performance and review with Dealers on a minimum of a monthly basis, implementing action plans to recover any deviance when required.
• Action plans per dealer to be detailed and recorded in normal reporting tool/ process.
• Deliver all Ireland Aftersales programs as required.
• Work in close co-operation with all Management to ensure all operational objectives are achieved for both Ireland and the dealer network.

Skills Required:

• A passion for results and the delivery of KPIs.
• Ability to interpret KPI`s and report accordingly.
• Ability to influence at a senior level with excellent negotiating skills.
• High level of written verbal, reporting, and presentation skills.
• Strong commercial awareness coupled to a good understanding of automotive aftersales issues and concerns in the new working environment.
• Proven ability to develop and leverage strong dealership relationships.
• Ability to deliver results at all levels whilst prioritising programs vs. budget requirements.

Benefits (DOE):

• Fully Expensed Company Car
• Company Phone and Laptop
• Gym Contribution
• Training (on job training & development as required)