Job Description

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

Exclusive job perks
• 50% discount on all products;
• Flexible hours;
• Opportunities for advancement within the company;
• Being part of a family-owned business committed to the community;
• Performance bonuses (in-store sales or management position);
• Recognition program for years of service;
• Innovation program to encourage idea sharing;
• Referral bonus ;
• Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
For full-time employees:
• Group insurance plan;
• Three (3) to five (5) paid personal days (depending on the position);
• Minimum of 2% employer contribution to your RRSP.

Join a diverse and talented team
La Vie en Rose is a leading Canadian lingerie, sleepwear, and swimwear retailer with a growing presence across North America. As part of our continued expansion in the United States, we operate in four different states and are committed to providing our teams with the tools and support needed to succeed. The selected candidate will be required to attend training at our Distribution Center located in Montreal, Quebec. Candidates must be able to travel to and attend the training, which is expected to last approximately two (2) to three (3) weeks.
The incumbent is responsible for supervising employees assigned to the USA Distribution Center and guiding them toward achieving operational objectives and daily goals established in service quality agreements. The incumbent must create an environment focused on teamwork and collaboration. The primary responsibilities of this position include demonstrating leadership, ensuring effective communication, training staff, and participating in planning activities in collaboration with the Director in order to make decisions aimed at the continuous improvement of business processes.
Responsibilities
• Coordinate and directly supervise a team of up to ten (10) employees performing functions related to e-commerce order fulfillment, receiving and distributing merchandise, and processing e-commerce returns;
• Optimize productivity by effectively evaluating and allocating labor resources to efficiently manage daily workload requirements;
• Define and implement new processes that may be required since this operation is a start-up in USA;
• Hiring and training new employees or agency staff in peak seasons;
• Effectively supervise departments to consistently achieve performance targets and service quality agreement objectives;
• Act as a leader by guiding his team toward achieving KPIs while ensuring the highest level of customer service;
• Ensure smooth daily operations and that daily priorities are met;
• Manage personnel, including supervision, conflict resolution, planning, organizing, directing, and controlling shift activities, as well as conducting performance evaluations for team members;
• Supervise the put-away and location assignment of merchandise received during the day shift;
• Prepare merchandise distributions to be completed during the day shift;
• Receive incoming orders and shipments;
• Supporting and being involved in the execution of operational tasks when required (ex: picking orders, putaway tasks, lift truck operations);
• Ensure the integrity and accuracy of distribution center inventory;
• Monitor and track distribution center statistical data;
• Actively participate in the development of operating budgets, monitor monthly variances, justify discrepancies, and implement corrective actions when required;
• Track employee hours, absences, and tardiness on a daily and weekly basis;
• Liaise with day-shift supervisors to coordinate priorities and maintain communication with various head office departments;
• Promote and implement all health and safety policies and regulations to maintain a safe work environment;
• Develop processes and procedures to improve operations and recommend changes when necessary;
• Maintain cleanliness and order throughout the distribution center.
Your Profile
• Leadership and teamwork: You build strong relationships, inspire collaboration, and foster a positive and supportive work environment.
• Organization and prioritization: You excel at planning, managing resources, and balancing multiple priorities in a fast-paced environment.
• Analytical thinking and problem-solving: You use strong analytical skills to make informed decisions and develop effective solutions to operational challenges.
• Adaptability and continuous improvement: You thrive in a growing environment, embrace change, and continuously look for ways to improve processes.
• Communication and interpersonal skills: You communicate effectively, build strong relationships, and collaborate seamlessly with cross-functional teams.
• Distribution operations and retail mindset: You have a solid understanding of distribution center operations and a genuine interest in the retail industry.
Requirements
• Professional Studies Diploma (or equivalent);
• Minimum five (5) years of supervisory experience in a distribution center;
• Ability to operate a forklift;
• Good knowledge of computer applications (Excel, Word, Outlook);
• Available to work Monday through Friday from 7:00 a.m. to 3:45 p.m., 40 hours per week.
• A high level of autonomy is required, as the Director of Operations is based remotely in Quebec, Canada.

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance
Salary : 50 000 to 65 000

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.