One Agency Outsourcing & Recruitment

#10140 - Service Advisor - Dublin 12

One Agency Outsourcing & Recruitment  •  Dublin, IE (Onsite)  •  2 months ago
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Job Description

Due to our customer's growth, they are now looking for a service advisor to join their branches in Long Mile Rd.

Service advisors are the first point of contact for many of our customers, so we need somebody who has a friendly & professional approach to customers at all times. Must be able to multi-task, work in a team environment, as well as on their own initiative.

Duties and Responsibilities:

  • Act as the first point of contact with customers either in person or by telephone/email, seeking to convert customer inquiries, when appropriate, to service bookings.
  • Meet and greet all service customers promptly professionally and courteously when they visit the service department.
  • Inspect customers vehicles and refer to service history to accurately identify and verify all customers service needs and in particular to ensure that all customer's concerns are correctly captured on the job card.
  • Record customer's details accurately and clarify payment options at the time of booking and confirm a time for pickup.
  • Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the vehicle and associated service requirements.
  • Check on the progress of services to vehicles throughout the day and contact customers to communicate and receive approval and authorisation regarding any changes in the cost-estimate, promised time of delivery or recommended services.


Requirements

  • Excellent customer service skills, professional appearance, and work ethic.
  • Ability to work well in a process-driven environment.
  • Strong oral and written communication skills.
  • Competitive salary combined with a commitment to training and career development.


Key Benefits:

  • 22 Days holiday per annum
  • Contribution to pension
  • Training and development program.
  • Bike to work scheme available
  • Competitive salary
  • Quarterly social events
  • Career progression opportunities


Package:

  • 24k - 30k/year DOE
  • Bonus

#10140

One Agency Outsourcing & Recruitment

About One Agency Outsourcing & Recruitment

At One Agency we offer Outsourcing and Recruitment Services, working with market leading brands.

Our modern recruitment business model leverages the power of social media, SEO, influencer and hashtag marketing to attract talent allowing us to build successful teams for our clients.

We are Irelands most followed Recruitment Agency on Instagram. Why is this important? Firstly, millennials are now the largest job seeking group, with over 70% of millennials finding their most recent job via social media #Socialrecruitment

Our modern Business model was recognised by the SFA Ireland Awards in 2022, within the Innovators of the year category. We have also received an Accredited as Digital Recruitment Agency of the Year 2021 by All-Ireland Business All-Stars.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Dublin, IE
Year Founded
2019
Social Media