Job Description

Under general supervision, installs, configures, operates, and maintains network environments Wide Area Network (WAN). Local Area Network (LAN) and wireless networks, software and associated equipment (switches, routers, firewalls, controllers, access points load balancers) to meet application and core service requirement; manages and monitors network environment and performs related duties as assigned. 1. Maintains and operates a Data Center; implements, and manages cabinet, cabling, and power configurations.

1. Serves as technical lead on projects, interacts with project teams, vendors, and other agencies to gather requirements, researches and recommends network environment solutions; provides technical guidance for solutions, coordinates equipment deployment and participates in systems installation, configuration, and testing.
2. Implements, maintains and operates data protection and system disaster recovery solutions; ensures data and systems are backed up; replicated and recoverable as required; ensures network environments are secure by performing security monitoring, vulnerability scanning and remediation; updates/upgrades network environments to keep current with security and version releases; participates in incident response and implements security solutions and proposed technology to increase security posture.
3. Installs, configures, maintains, and operates hardware and software solutions to manage monitor and operate network environments. 10% E
4. Assists in planning and preparing for future technology solutions; stays up to date with emerging technologies and trends; meets with vendors to understand products roadmaps; researches, evaluates and test emerging technologies and makes recommendations. 5% E
5. Performs other duties as assigned. Education, Experience and Training:

Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Computer Science, or in a job-related field of study. Four (4) years of related work experience which involved the maintenance of WANs, LANs, WNs, software and related infrastructure.

Special Requirements/Knowledge, Skills & Abilities:

Knowledge of Data Center design, management and operations, architecture of network environments (WAN, LAN, WN), software-defined networks, disaster recovery data protection operations; information security as it pertains to network environments “cloud” technologies; project management and research techniques; the concepts, practices and procedures of other information technology fields and the interaction with network functions. Ability to perform market research and product evaluation testing; troubleshoot and resolve problems in a network environment.

Maintain effective working relationships, communication clearly, orally and in writing, with varying levels of the organization with varying technological understanding. Required to be on call. Must have a valid Texas Drivers License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.

The position requires the knowledge of the following:

 Wireless Connectivity Services

 Local Area Network Connectivity Services

 Wide Area Network Connectivity Services

 Internet Connectivity Services

 Remote Connectivity Services

 Firewall Services

 Load Balancer Services

 Internet Filtering Services

 Security Services

“Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.”

Physical/Environmental Requirements:

On call 24/7 technical support may be required. Requires prolonged sitting, standing, walking, and the ability to lift files, boxes, and other materials up to 20 lbs., unassisted.