Job Description

Job Purpose:

To lead and manage adult programming and reference services as part of the Public Engagement division, overseeing the development and delivery of nigh quality, and community-responsive services and engaging and inclusive adult programs that support lifelong learning, enrichment, and equitable access to knowledge for adult audiences. The job is to manage the planning and implementation of the program and services in alignment with the Children and Young Adults unit to ensure that QNL is a responsive and vibrant hub for adult patrons.

Key Result Areas:

• Works closely with the Director on strategic planning and efficient execution of quality programming and community engagement initiatives in alignment with the QNL’s strategic objectives and ensures department budget is consumed appropriately.
• Lead the development and implementation of an innovative and engaging community initiatives and programs, with focus on engagement with cultural and Qatari resources at the library.
• Lead the development and implementation of adult service, including reference, reader’s advisory, writing services, digital and media literacy, and access to library’s resources.
• Oversees program and service assessment and adapt based on feedback to ensure QNL serves the needs of adult patrons.
• Ensure excellent customer service is delivered by the unit.
• Lead, develop, implement, and evaluate policies, procedures, operational plans, programs, and service standards relevant for the unit.
• Manage the budgets, and business plans for all activities within the areas of responsibility in alignment with the Public Engagement Department.
• Develop partnerships with local organisations and so on to expand service and program reach and impact.
• Regularly evaluate community needs, interests and trends to ensure responsive and relevant offerings.
• Keep abreast of developments, trends and issues in all areas of responsibility.
• Contribute to the profession by publishing, presenting, or participating in professional organizations.
• Serve on designated committees throughout the library, QF and the wider community as needed.
• Participate in outreach programs to support research, education and community needs.
• Mange the team and ensure a supportive and inclusive working environment, high performance and a culture of continuous improvement.
• Other tasks as assigned.

Minimum Knowledge, Skills & Experience:

• Bachelor’s degree in library or information science accredited by the American Library Association, Master’s degree is preferred.
• 8 – 10 years of professional library experience in an academic, research or metropolitan public library
• Strong interpersonal communication and presentation skills in both oral and written English and
• Arabic, with the ability to articulate ideas clearly and concisely. Native speakers of Arabic are required to have high IELTS or TOEFL scores.
• Proficiency in MS Office applications