Job Description

Key Result Areas:

• To speed up Crisis Management team efficiency and progress. To carry out and perform activities related to crisis management supporting the centers and directorates across QF.
• Perform a wide variety of complex, responsible, and confidential administrative duties to support Crisis Management team -wide initiatives and projects.
• Assist the Crisis Management Expert during process audits, implement and monitor corrective actions identified during audit.
• Support the Crisis Management Coordination Team.
• Maintains organized record of work-performed, work in-progress, and work completed.
• Follow up the progress of multiple work streams against the centrally agreed project plan.
• Provide support, like creating and managing all required trackers, data management, filing, archiving, scheduling appointments, prepare agendas, assisting like the BR team when they come etc.
• Ensure Trainings are booked and scheduled with stakeholders – Communicate with them and ensure that timing convenient for all
• Need support to function including scheduling crisis meetings, booking rooms, arranging for necessary logistics while carrying out the crisis trainings and workshops.
• Providing support, which includes project meetings schedule, minutes of meeting, transcribe notes and compose memos.
• Prepare and draft materials and documentation, including following up critical crisis meetings (meeting minutes’ / action points / updates to the centralized project plan).
• Support the BPA team in following up their invoice to make sure that contract payments terms are adhered.
• Coordinate with IT department if needed. Support all technology infused platforms for necessary crisis management tools availability.
• To assist with activities i.e., requirement, inventory, and monitoring of procured items/ services like equipping crisis war rooms for CCT, HC and CMT, providing hotlines, screens, power banks etc.

Other reasonable tasks as assigned by supervisor

Minimum Knowledge, Skills & Experience:

• Bachelor’s degree in a relevant field & 2-5 years of relevant full-time work experience.
• Presentation skills to present reports/proposals
• Crisis Management or Crisis Communications Experience, is a plus
• Presentation skills to present reports/proposals
• Excellent stakeholder-handling skills
• Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage

Proficiency in MS Office applications