Job Description

1-800-Flowers.com Internship Program

Position Title: Intern
Department: Multiple business functions available (Food Science, IT, Analytics, Marketing, Legal, HR, Supply Chain, Sales)

Location: Columbus, OH
Duration: Summer 10-12 weeks
Hours: Full-Time

About 1-800-Flowers.com, Inc.

1-800-Flowers.com, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate life’s most meaningful moments. Our family of brands includes Harry & David, Cheryl’s Cookies, PersonalizationMall.com, Things Remembered and more.

As part of our internship program, you’ll gain hands-on experience, learn from industry experts, and contribute to projects that directly impact how we deliver smiles every day.

Interns will support a specific department by assisting with daily operations, contributing to ongoing projects, and developing skills relevant to their department - e.g., data analysis, content creation, merchandising, software development.

This role is ideal for students who are curious, motivated, and eager to learn in a fast-paced, innovative environment.

Key Responsibilities

Core Responsibilities (All Interns)

• Support department initiatives through research, documentation, and project coordination
• Assist with cross-functional collaboration across the 1-800-Flowers family of brands
• Attend team meetings, present findings, and share progress with stakeholders
• Participate in internship learning sessions, networking opportunities, and workshops
• Contribute ideas to enhance business processes and improve customer experience

Sample Function-Specific Add-Ons

Marketing

• Support campaign planning, execution, and performance reporting
• Assist with content creation, social media scheduling, and brand storytelling
• Analyze customer behavior and engagement trends

Finance / Accounting

• Support month-end reporting, budgeting, and variance analysis
• Assist in preparing financial summaries and spreadsheet models
• Conduct research on industry benchmarks and financial best practices

Data & Analytics

• Clean, analyze, and visualize data to support business insights
• Assist with dashboards, reporting tools, and performance metrics
• Help validate datasets for accuracy and consistency

Supply Chain / Operations

• Assist in inventory tracking, logistics coordination, and demand forecasting
• Participate in process-mapping and efficiency-improvement projects
• Collaborate with production, warehouse and fulfillment teams

Human Resources / Talent

• Support recruitment efforts, onboarding processes, and employee engagement projects
• Help maintain HR data, documentation, and reporting
• Assist with cultural/employee programs and communications

IT / AI

• Contribute to software development, testing, or troubleshooting
• Support system upgrades, documentation, or automation initiatives
• Collaborate with engineers on technology roadmaps and updates

Merchandising

• Assist in assortment planning and category analysis
• Track product performance, pricing strategies, and vendor coordination
• Support seasonal product launches and inventory reviews

Qualifications

• Currently pursuing a bachelor’s or master’s degree
• Strong communication, organizational, and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in communication skills, organization and attention to detail, professionalism, and collaboration and interpersonal skills.

What You’ll Gain

• Real-world experience with a leading e-commerce and gifting company
• Professional development workshops and mentorship opportunities
• Networking with interns and leaders across multiple corporate functions
• A portfolio of impactful work that supports meaningful customer experiences

The expected hourly rate for this position is $19.00. The actual compensation will be determined by experience and other factors permitted by the law.

California residents – please see our California Privacy Rights Notice for Job Applicants