Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You provide software and application knowledge to support implementation of the given solutions.

How you will contribute

You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.

The o9 DP/SP/IBP Business Analyst bridges business needs with technical solutions in supply chain planning. This role focuses on o9 Digital Brain platform for Demand Planning (DP), Supply Planning (SP), and SAP Integrated Business Planning (IBP), driving process optimization and system implementations.

What you will bring

Key Responsibilities:
• Conduct requirements gathering through workshops with stakeholders for o9 modules like Demand Planning, Supply Planning, Allocation, Replenishment, S&OP, and IBP processes.
• Perform fit-gap analysis, translate business needs into functional specifications, user stories, and configuration aligned with o9 data models.
• Design, configure, and test o9 solutions; create process models, support integrations with SAP S/4HANA or other systems via CI-DS, EDI, or IDocs.
• Lead fit-gap sessions, develop BRDs/FRDs, conduct UAT, and collaborate with development teams for custom objects and enhancements.
• Analyze data for planning scenarios, track KPIs, and provide recommendations to improve inefficiencies, risks, and business performance.
• Adapt the dynamic needs of the business and ensure o9 is positioned to drive optimal business value
• Define, document, and maintain end to end IBP processes, including demand review, supply review, integrated reconciliation, and executive review cycles (MBRs).
• Define and track (with support of COE) key customer performance metrics aligned with expectations, segmentation, capabilities and SLAs ensuring financial and strategic alignment
• Work closely with development teams to ensure the solution is implemented according to the defined architecture and meets business requirements.
• Own and manage o9 IBP product roadmap and prioritization of features to be enabled in MDLZ
• Document methodologies and ensure best practices are followed for continuous process improvement

More about this role

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

Preferred Experience
• End-to-end o9 implementations, including Merchandise Financial Planning and Long-Range Planning.
• Supply chain domain knowledge in FMCG/consumer goods, aligning with Mondelez-like operations.

A Knowledge, Experience and Education
• Bachelor’s degree in supply chain, Business, Engineering, or related field; MBA preferred.
• 5-8 years of overall experience
• 5+ years in business analysis, with 3+ years hands-on o9 platform, SAP IBP, or equivalent.
• More than 3 years’ experience with the o9 platform, including configuration, customization, and integration
• Large global team management, including internal and contract resources
• Familiar operating in large and complex multi-national organizations to create alignment for her/his strategic priorities across a diverse range of internal and external stakeholders.

B. Personal and Leadership Skills
• Large scale program/ delivery management
• Patience and perseverance to pursue results despite constraints; comfortable with ambiguity; and confidently, manages risk and uncertainty; driven and results oriented and holds self a other accountable.
• Highly collaborative and the ability to influence cross-functional teams and work across levels
• Execution discipline – following through, setting a focused strategic agenda, ensuring the highest level of excellence and delivering results
• Naturally curious, with a passion for learning and finding new solutions that enhance business performance.

No Relocation support available

Business Unit Summary

Headquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularSoftware & ApplicationsTechnology & Digital