Commonwealth of Virginia

01473 - Express Lanes Coordinator

Commonwealth of Virginia  •  Suffolk, VA (Onsite)  •  8 days ago
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Job Description

Conduct complex analyses and provide support to assigned operational program area. Provide oversight and management to assist District in managing Express Lanes, freeways, and managed lanes or the contracts associated with the installation, operation, and maintenance of express and managed lanes. Manage and communicate with other agencies, departments, Local and Regional officials, independent engineers, District management and Central Office Divisions. Responsible for overall program management to include monitoring compliance with VDOT and FHWA Standards and Specifications; Baseline Asset Report Updates; Dispute Resolution; Coordination for financial reporting and management of financial obligations; public outreach related to customer service, planned lane closures, marketing, public relations and emergencies.

How you will contribute:
  • Financial Accountability: Administer major maintenance reserve in accordance with Project Financing Agreements. Oversee Project Enhancement Account according to Comprehensive Agreement (CA). Interact with Financial Planning (Central Office); monitor ETC services (timely customer service, distribution of transponders, toll collection issues, etc.). Resolve annual maintenance budget issues, review and update TIFIA annual finance plan. Develop and monitor VDOT Express Lanes operations budget.
  • Program Administration: To ensure safety and security of the traveling public and construction workforce during the Operations phase of the Tolling Project. May oversee and manage contracts associated with installation, operations and maintenance of express and managed lanes. Review and establish policies for documentation. Review retention and destruction policies and modify as necessary for the long-range multi-year project lifespan. Establish retrieval procedures for warranty and claim issues. Monitor and update Joint Operations and Maintenance Protocol, the annual Life Cycle Maintenance Plan, Major Maintenance Reserve and Periodic Maintenance. Interface with District Maintenance on snow and ice removal issues. Ensure compliance with SAFTELU, Maintenance Management System Compliance; Operations and Maintenance report monitoring and inspections requirement compliance.
  • Program Facilitation and Dispute Resolution: Apply program management philosophy to meet programmed scope and budgetary objectives for the Express Lanes Program. Facilitate resolutions on differing perspectives between stakeholders and VDOT.
  • Program Management and Communication: Ensure Comprehensive Agreement is engaged for maintenance, incident, dispute, warranty and other issues. Track and enforce all project warranties. Administer the Electronic Toll Service Agreement and monitor the tolling services for emergency suspension, compensation event claims, excessive HOV, applicable concessionaire operations budget, financial model reviews, FHWA Tolling Agreement and SAFETLU compliance. Coordinate with other projects, agencies or departments to coordinate and engage independent engineers as needed. Coordinate with Local and Regional officials, independent engineers, public entities, District management, operational staff and Central Office Divisions.
  • Public Outreach: Develop a public education and awareness program to facilitate MOT during maintenance activities. Communicate with direct impact area property owners. Communicate with elected officials and other stakeholders based on the intensity of maintenance and operational activities. Coordinate with local agencies, inform the public of anticipated traffic changes or delays.


  • What will make you successful:
  • Ability to deliver presentations and conduct meetings.
  • Ability to follow oral and written instructions.
  • Ability to gather and analyze data and prepare technical reports.
  • Ability to negotiate and communicate clearly and effectively with technical, administrative, political and citizen audiences. Skill in collaborating with multiple stakeholders to achieve results.
  • Ability to plan, coordinate and prioritize multiple assignments within scheduled time frames. Ability to read and interpret engineering drawings, to review complex traffic studies.
  • Ability to work in a fast paced environment, a diverse workforce, and manage multiple assignments.
  • Business acumen with ability to negotiate and lead discussions to reach desired results.
  • Considerable knowledge of engineering principles and practices related to design of roadways and structures.
  • Considerable knowledge of federal, state and local transportation laws, rules, regulations and policies.
  • Knowledge of administrative strategies, operational, human resource and financial management principles, practices and techniques.
  • Knowledge of the maintenance and operations of highways.
  • Skill and ability to positively interact with employees, citizens and government officials, orally and in writing.
  • Skill in interpreting contracts, special provisions and specifications related to roadway design, construction, maintenance and operations.
  • Skill in the use of computers, software applications and/or web-based applications.

  • Minimum Qualifications:
  • Ability to interpret engineering and design plans.
  • Business acumen with ability to negotiate and lead discussions to reach desired results.
  • Experience and knowledge of the maintenance and operations of highways.
  • Experience applying considerable knowledge of federal, state, local transportation laws, rules, regulations and policies.
  • Experience reflecting considerable knowledge of engineering principles, practices related to design of roadways and structures.
  • Knowledge of administrative strategies, operational, human resource, financial management principles, practices and techniques.
  • Skill in collaborating with multiple stakeholders to achieve results.
  • Skill in interpreting contracts, special provisions and specifications related to roadway design, construction, maintenance and operations.

  • Additional Considerations:
  • A combination of training, experience, or education in Business Administration or related field desired.
  • Experience working with senior level transportation professionals and elected officials.
  • Extensive experience in leading project teams in resolving engineering, business and financial issues.
  • Extensive experience managing complex transportation facilities or projects and studies.
  • Professional Engineer license or Engineer-in-Training certificate.

  • Click below to learn more about the Competency Model associated with this Position:
    Competency Model

    Physical Requirements
    Physical Requirements

    VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
    VDOT Code of Ethics
    Standards of Conduct
    Physical Requirements
    Physical Requirements
    Commonwealth of Virginia

    About Commonwealth of Virginia

    The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.

    The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.

    The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.

    Industry
    Government & Public Safety
    Company Size
    1,001-5,000 employees
    Headquarters
    Richmond, VA
    Year Founded
    1776
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