Job Description

Position Details: Existing vacancy or New position
MNO’s culture is at our core
The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.
Click here to learn about the Métis Nation of Ontario, and help you decide if we are the right fit for you
What We Can Offer You

• Comprehensive employer-paid health benefits and pension plan
• Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management
• Annual paid two-week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Challenging, multi-disciplinary work environment that fosters learning and professional development
• Substantial educational incentive to promote personal and professional growth
• An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
• Other perks
◦ Employee Assistance Plan
◦ Telemedicine plan
◦ Health care spending account
◦ Goodlife corporate membership discount
◦ Bell Mobility's exclusive partner program
◦ Staple's corporate discount
◦ Dell member purchase program
◦ Mark's corporate discount

About the role

The Mental Wellness Supervisor oversees the entire life cycle for their program and/or employees, from hiring to orientation to coaching and performance management and termination. This includes supporting the day-to-day operations of mental health clinical services.
The Supervisor is responsible for OH&S, managing return to work and accommodations, and handling employee relations issues, including attendance and absenteeism, in relation to their assigned team. The Supervisor is also responsible for providing input into program policy development and implementation, goals and direction, and overall delivery and quality of work.
The Supervisor also ensures that the work activities, key deliverables, and special projects of the Mental Health and Addictions programs are delivered promptly and to the highest possible professional standard.

What you will be doing
1. Act as a role model for the behaviour and culture expected from the team
2. Provide effective, accountable clinical supervision to employees in accordance with policies and procedures of the Métis Nation of Ontario
3. Provide training on work culture, work expectations, job duties and organizational policies and procedures or arrange for proper training to be provided
4. Organize, plan, and supervise day-to-day work for assigned employees
5. Provide ongoing coaching to support effective job performance and conduct constructive and timely performance evaluations at least once per year
6. Implement coaching and corrective performance plans where required
7. Handle discipline and termination of employees in accordance with policy
8. Keep employees informed about rules, regulations, policies, and objectives
9. Ensure proper maintenance, filing, and storage of records in case of audits or reviews
10. Collaborate with employees to identify ways to improve program or Branch efficiency and effectiveness and implement viable ideas
11. Resolve conflicts that arise among employees and/or other employees
12. Provide appropriate oversight as required by relevant legislation, including the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act (WSIB), Ontario Human Rights Code, AODA, etc.
13. Research and prepare detailed and accurate reports, briefing notes, and presentations
14. Attend meetings with senior management, funders, elected officials, and government and present where required
15. Provides subject matter expertise to other branches on clinical programs, procedures, processes, and best practices of the Mental Health Program
16. Foster relationships by meeting with service providers and maintain lines of communication regarding MNO policy and inquiries or requests above and beyond case reviews
17. Other reasonable duties may be assigned
Qualifications
• Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
• A post-secondary degree in Social Work, Psychology, or mental and addictions health-related field is required
• Extensive knowledge in the direct provision of mental health and addictions (MHA) services with a strong focus on mental health and addictions.
• Minimum of three years experience in Clinical Care, preferably in a leadership role
• Sound working knowledge of the Métis Nation of Ontario programming and policies
• Sound knowledge of Ontario’s Mental Health and Addictions networks and partners with a focus on mental health and addictions
• Cultural knowledge of the Métis communities.
• Crisis Prevention Intervention and Mental Health First Aid Certifications are required. Further certifications in MHA continuing education are an asset.
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced communications skills, both written and verbal
• Superior organization skills and time/priority-management managing others including the design and implementation of project work plans
• Elevated levels of problem-solving and analytical skills
• Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity
• Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services to support the Branch mission and vision.
Preferred
• Knowledge of Métis-specific and broader indigenous key challenges and programs and services available to address them
• A post-secondary degree, certification or courses in business, finance, leadership or management
• Completion of a leadership development program or course
• Demonstrated commitment to continuous learning
Experience
• Previous 1-2 years or more experience in a Team Leader or similar role or comparable experience motivating/leading others
• Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful and diplomatic manner
• Demonstrated experience in quickly acquiring and expanding knowledge and being flexible in a demanding and dynamic environment
Preferred
• Experience in recruitment, training, discipline, and termination
• Experience in conflict resolution
• Demonstrated ability to manage project budgets and project or work plan deliverables using project management software or other processes
• Registration with a professional association would be an asset

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
Please email human resources if you require an accommodation during the hiring process.

Special Services Organization
The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).