Independently triage, diagnose, and resolve production incidents and performance issues in Azure cloud-native workloads with urgency and precision, minimizing downtime for healthcare systems.
Own end-to-end problem management — from root cause analysis (RCA) to permanent fixes, preventive measures, and knowledge sharing to reduce recurrence.
Design, implement, and optimize cloud-native architectures on Azure using PaaS/serverless/container services (e.g., AKS, Azure Container Apps, Azure Functions, Azure API Management, Cosmos DB, Azure SQL) while adhering to healthcare best practices.
Ensure full compliance with healthcare regulations (HIPAA, HITECH, HITRUST CSF where required) by leveraging Azure-native security and governance tools: Microsoft Defender for Cloud, Azure Policy, Private Endpoints, Managed Identities, Key Vault, encryption at rest/in-transit, audit logging, and signed BAAs.
Automate infrastructure, deployments, and operations using IaC (Bicep preferred, Terraform/ARM) and GitOps/CI/CD pipelines (Azure DevOps, GitHub Actions).
Monitor, alert, and optimize Azure environments with Azure Monitor, Application Insights, Log Analytics; implement proactive health checks and chaos/resilience testing.
Lead or support refactoring/migration efforts to cloud-native patterns, improving scalability, cost-efficiency, and security for healthcare workloads (e.g., patient portals, EHR integrations, telehealth).
Collaborate remotely with client teams (dev, ops, security, compliance) while providing clear, concise updates on status, risks, and recommendations — no hand-holding required.
Proactively identify improvement opportunities (cost, performance, security) and drive implementation with minimal oversight.
Maintain detailed documentation, runbooks, and post-incident reviews to support knowledge transfer and audit readiness.
Required Qualifications & SkillsExperience
7+ years in cloud engineering, with 4+ years hands-on in Azure cloud-native environments (AKS, serverless, PaaS-heavy).
3+ years supporting production healthcare or highly regulated environments (HIPAA-eligible workloads, PHI handling).
Proven track record of independently triaging and resolving complex, time-sensitive issues in distributed systems.
Technical Skills
Expert in Azure services for cloud-native: AKS (Kubernetes), Azure Functions, Container Apps, Event Grid/Service Bus, Cosmos DB, Azure SQL, API Management.
Strong Kubernetes experience (AKS deployments, Helm, ingress, monitoring).
IaC mastery: Bicep (strongly preferred), Terraform, ARM templates.
CI/CD & automation: Azure DevOps pipelines, GitHub Actions, scripting (PowerShell, Bash, Python).
Security & compliance: Deep knowledge of HIPAA/HITECH controls in Azure (Defender for Cloud, Policy, Sentinel, encryption, RBAC, Private Link).
Observability: Azure Monitor suite, Application Insights, Log Analytics; bonus: Prometheus/Grafana.
Networking: VNet peering, NSGs, Private Endpoints, hybrid connectivity (if applicable).
Nice-to-Have
Experience with healthcare integrations (HL7/FHIR, EHR systems like Epic/Cerner).
Familiarity with Azure Government (GCC High) or sovereign clouds if relevant.
AI/ML exposure (Azure OpenAI, if HIPAA-eligible).
Certifications: AZ-305 (Azure Solutions Architect), AZ-400 (DevOps), AZ-500 (Security), CKA/CKAD, or healthcare-specific (e.g., CHIME, HITRUST).
Soft Skills & Mindset
Highly self-managed — thrives with autonomy, takes initiative, and delivers results without constant supervision.
Exceptional troubleshooting under pressure in 24/7 environments.
Strong communication: Clear incident reporting, stakeholder updates, and documentation.
Proactive, detail-oriented, with a focus on reliability and compliance in regulated settings.
Augusta Hitech develops high-complexity integrated technology systems with the expertise of a global leader and the efficiency of a young company propelled by innovation.
Augusta Hitech is a single-focus company in a world of lumbering, omni-functional giants. By cutting out bureaucratic delays and moving directly from your pitch to a detailed, development-ready process flow, we build the best technology solutions in the world with unequaled precision, performance, and customization. We don’t do simple, and we don’t do slow, and we’re leveraging our capabilities to build a better modern world.
Innovation Labs
Augusta’s Innovation Labs are unique development units immersed in the bleeding edges of technical systems: quantum engineering, blockchain solutions, metaverse and multi-reality functions, data science, and integrated AIoT.
These are spaces where our engineers are constantly pushing the boundaries of what’s possible, developing the skills and experience to create paradigm-shifting products and offer genuinely transformative services. The Innovation Labs coordinate with our product engineers, providing expertise in these crucial service areas and ensuring that the systems we design are leveraging the most powerful and advanced technologies available.
Engineering / Product Development
Our team of more than 200 exceptional engineers use a novel workflow to develop advanced systems and solutions. We can handle almost any category of problem in almost any technical domain, and do it in a fraction of the time it would take a traditionally-structured competitor.
Our teams work in four primary areas: product engineering for high-complexity integrated technology systems, cloud engineering and security, data engineering and AI, and automation engineering.
