Job Description

Panoramic Health

Come Join our team!!

Front Desk Receptionist – Nephrology Practice
We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our busy nephrology office. The ideal candidate will provide excellent customer service while ensuring efficient front-office operations and a positive patient experience.
Responsibilities:
• Greet and check in patients in a courteous and professional manner
• Answer and direct incoming phone calls
• Schedule, reschedule, and confirm patient appointments
• Verify and update patient demographics, insurance information, and other required documentation in the electronic medical record (EMR) system
• Assist patients with registration forms and office procedures
• Maintain accurate patient records and ensure data integrity
• Communicate effectively with patients, providers, and staff members
• Perform general administrative and front desk duties as needed
Qualifications:
• Previous medical office or front desk experience preferred
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer proficiency and data entry skills
• Excellent organizational skills and attention to detail
• Experience with Athenahealth (Athena EMR) is highly desirable
• Knowledge of insurance verification and medical office procedures is a plus
We are looking for a team player who is dependable, professional, and committed to providing outstanding patient care and service.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

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