Job Description
Supervises a detention facility for an assigned shift to ensure safe and secure custody of detained youths; trains, supervises and evaluates personnel; and develops, implements and evaluates facility policies and procedures.
Management Scope: Manages generally forty-three (43) exempt and non-exempt staff members.
1. Oversees a detention facility for an assigned shift and directs staff in providing comprehensive youth supervision.
2. Identifies needs and recommends solutions concerning policies and procedures to ensure the facility is managed in accordance with established protocol.
3. Expedites the handling of inter- and intra-departmental inquiries and investigations.
4. Schedules staff, assignments and activities, and allocates space and equipment to maximize efficiency of a 24-hour operation in delivering services to youth.
5. Compiles and analyzes statistical data to make recommendations, and assists in developing organizational patterns, structures and programs.
6. Responds to employee grievances, investigates issues, and makes recommendations based on findings.
7. Serves as back-up to staff and assumes all duties as necessary, i.e., administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths. Must be physically able to perform “handling with care techniques, including takedowns, chasing and restraining youth” as outlined in the Texas Juvenile Justice Department (TJJD) requirement.
8. Provides input to the Superintendent regarding budget needs for staffing, equipment and related items.
9. Performs other duties as assigned.
Education, Experience and Training:
Education and experience equivalent to a Bachelor's degree from an accredited college or university in a job related field of study. Three (3) years of professional work related experience, including one (1) year supervisory experience.
Special Requirements/Knowledge, Skills & Abilities:
Knowledge of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Must be CPR/First Aid certified, posses a Restrain Training Certificate and be certified as required by applicable standards for the facility/department assigned. Must possess a valid Texas Driver’s License, with a good driving record. Must pass an extensive background investigation. Mandatory drug testing prior to employment and will be subject to random, unannounced drug and/or alcohol testing during employment. The employee will also be subject to shift changes.
· “Position requires working with juveniles who may have committed dangerous/ aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”
· Must be physically able to perform “handling with care techniques, including takedowns, chasing and restraining youth” as outlined in the Texas Juvenile Justice Department (TJJD) requirement.
· Serves as back-up to staff and assumes all duties as necessary, i.e., administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths.
· An employee may be transferred to another department, shift, location, or facility based on the needs of the Department.
· Working in a 24-hour facility may make the employee subject to working mandatory overtime or remaining on duty and working all, or a part of, an additional shift (“double shift”).
· The incumbent is / may be considered to be ‘essential personnel’ subject to being held over or called back to a work location or alternate site at all times. When required, you will be notified by your supervisor.
· Must be at least 21 years of age (for applicable positions) and must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.
Physical/Environmental Requirements:
Standard office environment. May be required to utilize vehicle to make periodic home visits. Ability to restrain and/or chase youths.
