Job Description

Develops training content (job aids, fact sheets, etc.) and provides Oracle Financial training application knowledge and methodology for all County departments utilizing financial systems/modules. Provides technical assistance, support and advice to users operating Oracle Financial systems. Participates in, and conducts technical training programs for financial systems/modules.
1. Develops instructor-led training content for both in-person and web-based learning environments. Organizes, conducts, and facilitates training activities with various County departments including Oracle Train-The-Trainer sessions and other training delivery efforts.

2. Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of the County. Evaluates training effectiveness and modifies training contents to improve results.

3. Assesses and determines end user learning needs to develop tools and resources for course learning such as outlines, scripts, scenarios, simulations, PowerPoints, etc. Determines application-training needs, develops programs, and facilitates sessions. Ensures that training materials and programs are current, accurate, and effective.

4. Develops strong internal and external partnerships. Interviews and coordinates with SMEs of each County department and external technical experts to collect necessary information and identify skill and knowledge gaps to design and develop blended Oracle Financial training solutions.

5. Provides timely communication of changes and/or updates to Oracle Financial modules and other accounting/financial information systems under the purview of the County Auditor’s Office to all County departments.

6. Tracks and reports issues that may affect Oracle Financial training efforts. Documents employee attendance, performance, and all training correspondence and materials. 05 E

7. Performs other duties as assigned. Education, Experience and Training:
Education and experience equivalent to a Bachelor's degree from an accredited college or university in Auditing, Business Management, Management Information Systems, Computer Science or in a job related field of study. Three (3) years of work related experience.

Special Requirements/Knowledge, Skills & Abilities:
Skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Broad expertise in training concepts, practices, and procedures, and expertly performs a variety of complex tasks with minimal guidance. A strong background in security concepts and understanding of contemporary hardware and software architectures is a plus. Program analysis, development and testing skills are a plus.

“Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.”

Physical/Environmental Requirements:
Standard office environment.