AlphaESS

服务运营专员-Senior Trainer

AlphaESS  •  Onsite  •  1 day ago
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Job Description

服务运营专员-Senior Trainer
新加坡
社招
全职
职位描述
-Global Onboarding & Learning Content
Develop onboarding and internal learning materials for global employees, covering company background, products, workflows, systems, and customer communication standards.
Structure and organize complex information into clear, user-friendly learning experiences for international teams.
-AI-Powered Content Creation
Utilize AI tools and digital content platforms to create scalable training assets, including:
AI-generated videos
Interactive learning modules
Voiceover presentations
Digital knowledge materials
Continuously explore new technologies to improve training efficiency and engagement.
-Instructional Design & Content Optimization
Convert existing PPTs, technical documents, SOPs, and internal materials into visually engaging and easy-to-understand training content. Design learning flows that improve knowledge retention and support self-paced learning.
-Multimedia Training Development
Produce reusable training resources that can be deployed across global offices and remote teams.
Collaborate with product, technical support, operations, and management teams to ensure training accuracy and consistency.
-Knowledge Management Support
Support the development and maintenance of internal knowledge libraries and digital learning resources.
Help standardize training content and communication practices across regions.
职位要求
Language & Communication
Excellent English communication and writing skills, with the ability to create professional training materials for international audiences.
Professional working proficiency in Mandarin Chinese to collaborate with regional stakeholders and source materials.
-Digital & AI Capability
Strong interest in AI tools, digital learning technologies, and multimedia content creation.
Hands-on experience with tools such as:
ChatGPT / Claude
AI video generation platforms
Presentation and visual design tools
Interactive learning platforms
-Experience
5+ years of experience in corporate training, instructional design, learning content development, or knowledge management.
Experience supporting regional or international teams is preferred.
Experience in technology, energy storage, electronics, SaaS, or related industries is an advantage.
投递
AlphaESS

About AlphaESS

Founded in 2012, AlphaESS, a leading global energy storage solution and service provider, specializes in residential and commercial applications and delivers pre-eminent products and fit-for-purpose solutions. With 30+ subsidiaries in Australia, Germany, the UK, the US, Italy, and Singapore, etc., AlphaESS provides local services and 150,000+ systems actively running in100+ countries, enabling millions of people to enjoy reliable, accessible and clean energy.

Industry
Manufacturing & Production
Company Size
51-200 employees
Headquarters
Nantong, CN
Year Founded
2012
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