Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Key responsibilities of position (Job Description)
Manage the order to cash process in ERP systems (iScala) from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing)
Handle logistics to ensure contract fulfillment and coordinate delivery schedules, shipping documentation, and local delivery processes
Monitor backlog and work-in-progress (WIP) to maintain delivery performance and cost accuracy
Provide customers with proactive order status updates and delivery date communication
Handle customer claims and support issue resolution with internal stakeholders
Manage the Zero-Tax documents and ensure accuracy in order entry and fulfillment
Prepare operational reports including delivery, cost, and inventory updates
Lead monthly closing reporting related to order intake, order fulfillment, invoicing, and other order-to-cash activities, ensuring timely and accurate reporting for business and finance review
Requirements / Qualification
Relevant experience of 3+ years in order management, order execution, or related operational roles (preferred)
Experience working with ERP systems (iScala preferred but not must) and Microsoft Office Suite (Excel, Outlook, E-tax invoice)
Excellent organizational and multitasking abilities to handle a high volume of orders efficiently
Strong attention to details to ensure accuracy in all order-related administrative tasks
Proficiency in English (verbal and written) preferred
Bachelor’s degree in Engineering, Business, or equivalent preferred
Pioneering positive impact!
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.
Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements.
Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.
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