CoralTree Hospitality

* Front Desk Agent

CoralTree Hospitality  •  Hawaii (Onsite)  •  3 hours ago
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Job Description

We are seeking a friendly, enthusiastic, and guest-focused individual to join our team as a Full-Time Front Desk Agent at Mauna Lani Point located in Kamuela, Hawaii. CoralTree Hospitality is recognized as the outstanding choice in managing premium and luxury residential resorts, vacation homes and hotels; defined by people with genuine purpose, pride, and sense of place.

Hourly Pay rate: $23.59

As a valued member of our team, you'll receive a comprehensive benefits package that includes:

  • Up to 24 days of Paid Time Off (PTO) that can be used immediately
  • Group Medical through HMSA, Dental, Vision, Life Insurance, and Disability Benefits
  • 401(k) Retirement Savings Plan with a generous company match
  • Paid Parental Leave
  • Employee Assistance Program
  • Five complimentary room nights at CoralTree Hospitality Group properties
  • Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
  • Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!

Responsibilities

The Front Desk Agent is responsible for the guest registration process and communication of property services. They establish positive, initial contact with our homeowners and guests to ensure their expectations are exceeded during the check-in and check-out process.

Qualifications

  • Valid HI State Driver's License and acceptable driving record
  • 1 to 2 years prior experience in front desk functions at hotel/resort preferred
  • Effective verbal and written communication skills required
  • Computer literate and ability to be trained on operational systems
  • Efficiently manage the check-in and check-out process with accuracy
  • Professional and polite phone etiquette
  • Ability to perform job functions with attention to detail
  • Confidently able to work well with team members
  • A true desire to satisfy the needs of others
  • Ability to uphold resort policies and procedures to ensure the safety and comfort of all guests
  • Flexibility for scheduling needs
CoralTree Hospitality

About CoralTree Hospitality

At CoralTree Hospitality, we create and manage properties that are woven deep into the fabric of each community where we operate, where guests can experience a true sense of place, and find delight and belonging. We deliver distinctive, memorable experiences that celebrate the surroundings, culture and community of each property. We are a collection of uniquely positioned lifestyle hotels and resorts in diverse locations offering extraordinary facilities and services. Our solutions-based approach to boutique and independent hotels, as well as larger brands, elevates the guest experience to one of connection and inspiration.

CoralTree’s focus on the management of one-of-a-kind properties with consistently excellent financial performance is what separates our management company from traditional hotel owners and operators. The goal of CoralTree is to bring value to owners through property performance and culture. We are committed to optimizing the value of every hotel through operational excellence and memorable guest experiences.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Englewood, Colorado
Year Founded
Unknown
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