Bank of China (Hong Kong)

客戶服務主任 (Customer Service Officer)

Bank of China (Hong Kong)  •  Hong Kong, HK (Onsite)  •  5 months ago
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Job Description

崗位職責

  • Deliver quality customer services through counter transactions

打造分行一站式專業金融理財服務

  • Support back-end branch operations

處理客戶每日櫃台交易(包括現金收付、入票、轉帳、定期、匯款等的工作)、客戶查詢及內部文書工作

  • Cross-sell retail banking products

銷售及轉介工作

崗位要求

  • Secondary School graduate or above

中學文憑或以上程度

  • Strong sales and service orientation with outgoing personality and good communication skills

具良好的溝通技巧及客戶服務意識

  • Proficiency in English and Cantonese as well as fluency in Putonghua

具良好的中、英文閱讀、書寫及普通話表達能力

Bank of China (Hong Kong)

About Bank of China (Hong Kong)

Bank of China (Hong Kong) Limited (“BOCHK”) is a leading commercial banking group in Hong Kong with strong market positions in all major businesses. We have the most extensive local branch network and diverse service platforms in Hong Kong, including more than 190 branches, 280 automated banking centres, efficient e-channels of over 1,000 self-service machines, as well as Internet and Mobile Banking services. We offer a comprehensive range of financial, investment and wealth management services to personal, corporate and institutional customers. To implement the overseas development strategy of BOC Group, we strive to drive our regional development by expanding our business in the Southeast Asian region. Our branches and subsidiaries have been extended to Southeast Asian countries such as Thailand, Malaysia, Vietnam, the Philippines, Indonesia, Cambodia, Laos and Brunei, with the provision of professional and high-quality financial services to local customers. We will also expedite our development into a top-class, full- service and internationalised regional bank.

BOCHK is one of the three note-issuing banks and the sole clearing bank for Renminbi (“RMB”) business in Hong Kong. With our strong RMB franchise, we are the first choice of customers in this business.Through the deep collaboration with our parent bank, BOC, we provide a full range of high-quality crossborder services to multinationals, cross-border customers, mainland enterprises going global, central banks and super-sovereign organisations.

BOC Hong Kong (Holdings) Limited, BOCHK’s holding company, is one of the largest listed companies on the main board of the Stock Exchange of Hong Kong, with stock code “2388” and ADR OTC Symbol “BHKLY”.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
, HK
Year Founded
Unknown
Website
bochk.com
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