Provide a professional, advisory and support service to the Executive Housekeeper to assist in meeting the strategic goals of the establishment.
向行政管家提供专业咨询和相关帮助，以及协助完成其战略目标
Implement strategies aimed at cost minimization, productivity maximization without reduction of Quality Standards.
旨在实现成本最小化战略，在保证质量标准不降低的前提下进行生产效率的最大化
Ensure operation runs within out looked financial framework.
确保部门在财政框架下有序运营
Monitor and review Quality Standards for the Department.
监测和审查部门的质量标准
Purchase operational supplies as required within budget and outlook.
在预算之内购买所需的业务用品
Daily check of all public areas and guest rooms.
每日例行检查客房以及公共区域。
Report maintenance defect to furniture and fittings in all areas of the hotel to engineering department.
向工程部报告酒店所有领域的家具和配件的损坏情况。
Accurately document lost property (records) and organize distribution of unclaimed items. Have lost & found record check on regular basis.
制定准确的失物（记录）和无人认领的物品分配程序并进行失物招领记录定期检查
Attend promptly to all guest complaints and requests.
对所有客人投诉和要求及时作出回应。
Complete and update annually Standards and Procedures for the Housekeeping Department. Ensure all of them are in line with the brand standard and quality assurance requirement.
完成并且更新客房部标准程序制度，确保所有的工作都符合品牌的标准和质量保证要求。
Ensure preparation of cleaning schedule for the return of all out of order rooms.
负责清洁计划时间表的制定并确保所有维修房返回
Ensure completion of monthly linen and toweling stock take.
确保完成每月床单和毛巾的仓储记录
Maintain a Spring Cleaning roster, and ensure it is meet the standard.
维护一个年度清洁时间表，并且确保符合规范标准
Inspect the VIP room and oversee the inspection of Vacant Inspected rooms.
检查 VIP房间并且监督抽查已清洁的房间。
Ensure all telephone calls to the department are accurately logged.
确保所有电话被准确记录。
Participate in the preparation of the Strategic Business and Operating Plans.
参加并准备关于商务战略和运营的计划。
Prepare monthly outlook/forecast reports.
准备月度计划和预期报表
Attend meetings as required.
根据需要参加会议
Implement opportunities for quality Team Building.
为优质团队建设提供机会
Ensure that all colleagues comply with the grooming and uniform standards.
确保同事上班时按照仪容仪表和制服的相关标准。
Conduct development and performance reviews, identifying key personnel for further development and structured career path.
组织回顾同事的发展和表现情况，发现并且给予突出同事职业的发展和规划。
Implement and maintain training systems to ensure that colleagues have the necessary framework and skills to perform their job efficiently and effectively.
实现和维持培训体系，确保同事有必要的培训框架和技能以让其工作更高效
Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
通过合适的相关法规，在商业预期和准则中准备工作和年休假计划。
Oversee the selection and appointment of new colleagues within the department.
关注每个分部门的新进同事。
Conduct regular staff meetings to keep all colleagues informed.
主持日常部门同事会议，并确保每位同事被告知内容。
Ensure compliance with legislated health and safety requirements within the workplace.
在工作区域内遵守相关健康和安全的工作须知。
Education 教育学历
Certificate / Diploma / Bachelor in Hotel Management
酒店管理证书、文凭、学位
Experience 经验
Five year working experience, preferably in hotel industry
五年相关的酒店工作经验，至少一年相关职位经验
Established in 1963, Ricoh (Hong Kong) Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh's Four Areas of Expertise includes Hybrid Workplace, Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.
