Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Cordis, Shanghai, Hongqiao is the first Cordis hotel of Langham Hospitality Group in Mainland China. In line with our brand promise of providing heartfelt service, convenience and connectivity defines your stay at Cordis, the hotel is located at The Hub and seamlessly connected to the National Exhibition and Convention Centre, the Shanghai Hongqiao Railway Station as well as Metro Lines 2, 10 and 17 via underground and overhead access. It features 396 stylish rooms, over 1,600 square metres of dedicated event space and diverse culinary experience, including Ming Court - awarded with one Michelin star in the Shanghai Michelin Guide for six consecutive years and being listed in the Black Pearl Restaurant Guide for the sixth consecutive year.

For more information about the property, please visit: https://www.cordishotels.com/en/shanghai-hongqiao/

1. Work with Director of Food and Beverage to develop the budget, marketing plans and objectives and manages within those approved plans. Implement and maintain FOOD & BEVERAGE sales/marketing programs

   协助餐饮服务总监，汇报及传达每日运营情况并对任何情况做出及时有效的回应。

2. Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house to achieve all budget targets as well as stretch goals

   直接全面负责管理整个餐饮部的运营，按照康得思品牌标准，酒店的目标和员工手册条 例保证其营运顺畅，实现利润最大化。

3. To ensure optimum guest satisfaction at all times and evaluate guest satisfaction levels with a focus on continuous improvement

   遵照酒店规章制度，提升客户满意度

4. Recruit, manage, train and develop the Food and Beverage team

   招聘，管理，培训和发展餐饮团队。

5. Coordinate food and beverage operations with other hotel departments to ensure efficient guest service

   协调餐饮与酒店其他部门的合作以保证高效的宾客服务。

6. Ensure communication meetings are conducted and post-meeting minutes generated

   确保交流会议中有会议纲要记录。

7. Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations

   直接实施餐饮运营的工资、报告、预测、库存和预算为食品和饮料业务

8. To drive a breakage program for the front of the house colleagues, working together with all parties, stewarding, kitchen and whoever is involved, in order to maintain breakage % level under the KPI agreed number.

   领导前线同事按照损耗程序，并与管事部，厨房及相关部门一起，以将损耗率降至最低。

9. To ensure that any procedures set by Finance, HR or other operating departments are on line and implemented according.

   确保严格按照财务部，人力资源部及其他营运部门制定的程序

10. Responsible for carry out or directly monitor any project agreed prior.

    负责执行或直接监测事先商定的任何项目

11. Be responsible for control of security related issues like floor master keys, cashier procedures and others.

    负责控制并确保相关的安全问题，例如万能钥匙，收银程序等。

12. Ensure that fire, health, safety and hygiene standards are maintained for the whole department.

    保证消防，健康，安全及清洁的各项指标达到酒店标准并时刻保持。

13. Perform any duties assigned by the Management deemed necessary.

    执行任何管理层委托的工作。

Previous Restaurant management experience plus Minimum 10 years operations experience, at least 3 years management experience.

10年以上相关经验，具备至少 3年以上管理经验。