Job Description

Position Summary:

The position of the Associate Vendor Manager is responsible for providing support to the Vendor Management department through daily assistance with linguist recruitment and testing, database maintenance and daily support to sales and production teams with vendor-related issues and questions.

Position responsibilities:

• Provide on-the-job support to the Vendor Management team
• Proactively recruit new resources to expand the company’s database of external linguists
• Test recruited linguists according to specialized skill sets and the company’s testing process
• Negotiate preferred rates with recruited linguists according to company, department or project needs
• Promote newly recruited and tested linguists to the appropriate production teams
• Assist production and sales teams on a daily basis with vendor-related issues and questions
• Establish and maintain excellent relationships with contract translators, proofreaders, production staff and internal Quality Managers globally
• Strategize with direct manager to find a viable means of making processes more efficient
• Attend trade shows and conferences as needed
• Proactively seek additional tasks and duties to benefit TransPerfect Translations as a whole
• Research and understand all industries that TransPerfect Translations markets to, including industry leaders, current events and any other pertinent data
• Be knowledgeable in the translation industry, including leaders, competitive data, proposal formats, competitive rates, and marketing strategies
• Essential skills and experience required:
• Excellent written and verbal English communication skills
• Minimum Bachelor’s degree or equivalent
• Excellent problem solving and analytical skills
• High sense of urgency
• Experience in negotiating and persuasion
• Customer service experience
• Strong interpersonal skills
• Effective time management
• Proactive attitude