Job Description

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.

Piaget excels in everything that is rare, precious and exceptional.

Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

YOUR MISSION: Assists the sales personnel and do not actively participate in the sales process. HOW WILL YOU MAKE AN IMPACT? - Demonstrate the features and attributes of the product or service, providing detailed demonstrations upon request. - Offer advanced product and service information, addressing basic customer inquiries effectively. - Lead daily operations within a store department, ensuring smooth workflow and task completion. - Accurately record and process custom or special customer orders, managing ambiguous delivery expectations. - Promptly and appropriately respond to basic issue escalations, securing managerial approvals when necessary. - Design and manage monthly schedules, assigning tasks to others to enhance office workflow and prioritize high-priority tasks. - Present additional products or services during interactions to benefit the customer. - Conduct customer interviews using a complex multilevel sales script to clarify requirements, or assist in interviewing potential customers, making detailed notes to collect client requirements. - Initiate contact with allocated customers via telephone or in person to develop new relationships, acting as the first point of contact for resolving queries and complaints. - Identify products or services that best meet customer needs, explain selections, and invite purchases under standard terms and conditions. - Develop personal capabilities through participation in assessment and development planning activities, formal and informal training, and coaching. - Maintain an understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media. - Prioritize personal workflow to meet required standards of productivity, quality, and timeliness, utilizing performance management systems to enhance personal performance. - Post-Secondary Non-Tertiary Education required. - Sound experience and understanding of straightforward procedures or systems necessary. - Very limited managerial experience required. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Post-Secondary Non-Tertiary Education Sound experience and understanding of straightforward procedures or systems.