Bambu Lab

拓竹学院负责人

Bambu Lab  •  Onsite  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

拓竹学院负责人

深圳

全职

产品知识中心

3D打印爱好者专属

职位描述

1、打造用户友好的拓竹学院产品,设计知识架构、建立内容容质量标准及更新维护机制; 2、统筹知识库内容策划、撰写、审核、上线等工作,覆盖产品相关核心内容,利用相关工具,确保内容准确、更新及时,具备可读性,适配用户需求; 3、负责知识库产品体验优化和持续运营,通过数据分析和用户体验分析持续提升知识库产品竞争力,同时,优化检索策略和交互体验,有效利用AI工具,推动知识库智能化升级; 4、建立跨部门沟通机制和用户反馈机制,对接产品开发和服务代表,与多语言和多媒体团队密切合作,开展客服培训、用户科普和相关推广工作; 5、负责团队管理工作,能够为团队成员提供指导和帮助;规划团队目标,统筹跨部门协作事项,确保各项工作高效落地。

职位要求

1、3年以上知识库相关工作经验,智能硬件等相关行业经验优先; 2、具备优秀的产品设计、内容策划、文字表达能力,能将技术细节转化为通俗内容并为产品体验和用户体验负责; 3、熟练应用AI,具备基础数据分析能力; 4、具备用户思维、责任心及细节把控能力,跨部门沟通协办同能力强,适应快节奏工作; 5、英语CET-6以上,听说读写流利,学习能力强,能快速掌握公司产品及行业动态。

投递

Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
Social Media