技术支持实习生
深圳
校招
实习
智能制造 / 工业互联网 / 工业自动化
职位描述
安克实习生项目是面向正式校招岗位的人才培养与选拔通道。实习期间将按照校招标准进行系统的培养与综合评估,表现优秀者可直接获得校招转正机会,提前锁定正式校招席位。我们以严肃、长期的视角对待每一位实习生,也期待与你共同成长。 【你将参与】 1. 负责新品上市前的售后服务准备,与开发及质量团队密切配合,从用户视角参与评审和输出售后服务相关资料 2. 通过对产品功能和问题的熟悉和掌握,联合开发团队完成产品培训资料并对区域进行赋能培训,提升区域一线问题解决能力 3. 快速响应和解答区域提出的问题,统筹协调内外部资源推进疑难问题闭环,输出问题解决方案 4. 通过用户声音分析和问题识别,统筹推动产品体验改善和问题解决方案的输出,助力提升用户满意度
职位要求
投递

Anker was founded by Steven Yang in 2011 with the simple mission of helping consumers charge everything, faster. Today, Anker is the global leader in consumer charging, and one of the world’s most popular developers of audio/video electronics, home appliances, smart security solutions, and more.
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