Michael Kors

【全国店舗】セールスアソシエイト

Michael Kors  •  Tokyo, JP (Onsite)  •  2 days ago
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Job Description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

What You’ll Do 【仕事内容】:

  • ブランドアンバサダーとしてロイヤルカスタマーを生み出す卓越した顧客体験を提供する
  • 顧客管理ツールを活用して、継続的なコミュニケーションを維持し、リピート率の向上に貢献する
  • 販売フロアおよびストックエリアでの商品ディスプレイや適切な在庫管理を維持する
  • ストアのパフォーマンス向上のために、マネジメントチームと効果的な連携を図る
  • 製品情報パッケージを活用して、販売のエキスパートとして、情熱と自信を持ってお客様へアドバイスを行う
  • ストアの売上データや業績を理解し、販売促進に活かす

Your main responsibilities 【主な責任】:

セールスパフォーマンスの向上

  • 自店のストアビジョンやKPIに沿って、個人目標を策定し、自己成長に繋げるよう目標達成に向けて意欲的に行動する。
  • ストア内でアサインされた役割と業務を実行するとともに、常に顧客目線で自身の業務内容を見直し、必要な改善を上司と相談しながら進める。
  • 相手の意見を尊重しながら、チームで助け合い成長できるように行動する。

カスタマーエクスペリエンス

  • ブランドアンバサダーとして相応しい身だしなみ、言葉遣い、立ち居振る舞いによりお客様を魅了する
  • お客様との関係を構築(DM等の活用)し、MKファンを創造する
  • お客様と適切なコミュニケーションを行うためにお客様の情報管理を行う
  • お客様からのフィードバックやリクエストに対してし、速やかに上長と連携し対応する

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

Michael Kors

About Michael Kors

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under his signature Michael Kors Collection, MICHAEL Michael Kors and Michael Kors Mens labels. These products include accessories, footwear, watches, jewelry, women’s and men’s ready-to-wear, eyewear and a full line of fragrance products.

Michael Kors stores are operated, either directly or through licensing partners, in some of the most prestigious cities in the world, including New York, Los Angeles, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai and Rio de Janeiro. The company prides itself on hiring and retaining diverse talent and providing an inclusive work environment for all, while celebrating global events and cultures that reflect the diversity, experiences and perspectives of people around the world.

Behind this burgeoning empire stands a singular designer with an innate sense of glamour and an unfailing eye for timeless chic. Michael Kors has won numerous accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. Wholly dedicated to a vision of style that is as sophisticated as it is indulgent, as iconic as it is modern, he has created an enduring luxury lifestyle empire with a global reach.

Industry
Fashion & Apparel
Company Size
5,001-10,000 employees
Headquarters
New York, New York
Year Founded
1981
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