客户经理(驻外,西班牙语)
深圳
正式
27届校招项目
职位描述
1、准确识别客户需求,快速有效地协调公司内部资源并满足客户需求。 2、辅助销售同事提升客户现有业务市场份额、拓展新业务。 3、推动运营交付团队为客户提供和优化解决方案,保障优质交付,持续提升客户签收率和满意度。 4、跟进处理客户合作过程中的所有相关事务,并及时妥当处理闭环各项突发情况。 5、运用业务知识和关联知识,针对客户难点和痛点,及时给出解决方案和优化建议。 6、及时有效地跟进客户回款、费用收款等情况,保证单量预测准确性,保障业务顺利开展。
职位要求
1、统招本科及以上学历,专业不限,有跨境电商或物流行业实习经验优先。 2、西语听书读写熟练,西语可作为工作语言。 3、熟练使用Excel、Word等office办公软件。 4、具备良好的沟通协调能力、服务意识和团队合作精神。 5、逻辑思维清晰、细致耐心、责任心强,能以客户为中心,及时满足客户需求。 6、有较强的执行力、自我管理能力和抗压能力。
投递

iMile is a logistics and courier services provider for the Middle East, China, and Latin America. We are the first courier company in the region to provide smart logistics and courier solutions to e-commerce businesses resolving Cash on Delivery (COD) issues. iMile offers a wide range of services like last-mile delivery, Cash on Delivery with tracking, real-time online tracking, international transport of goods, overseas warehousing, and 24 hours support via all channels. Our mission is to ensure our clients receive the best when it comes to logistics as we tailor solutions to meet their needs. Quick delivery to clients/merchants.
Get in touch with us, and we'll take care of the rest.