XPENG

客户服务培训专家(广州)

XPENG  •  Onsite  •  2 hours ago
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Job Description

客户服务培训专家(广州)

广州

劳务

新零售板块

职位描述

岗位职责 1、负责客服相关课程及课程体系的开发与讲授,能深入业务与一线,开发项目课程 2、负责根据培训效果迭代课件与培训方式 3、负责协助上级完善客服中心培训体系(培训记录、培训档案、培训考核、培训报表等一系列培训相关工作) 4、负责与各业务线对接和进行培训排期 5、根据行业情况变动及需求,主动挖掘培训需求,优化培训方式,匹配客服培训需要 岗位要求 1、本科及以上学历,有驾照与驾驶经验,汽车行业培训经验优先 2、熟练使用OFFICE,能够独立制作教案和课件,excel、ppt好优先; 3、逻辑思维能力与沟通能力强,卓越的文字和语言表达能力,较强的工作责任心 4、工作主动热情,有责任心,善于观察,有较强的自我约束及学习能力,能承受较大的工作压力 备注:面试需进行15分钟内试讲(试讲内容不限)

职位要求

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XPENG

About XPENG

XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province.

For more information, please visit https://heyxpeng.com.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Guangzhou, CN
Year Founded
2014
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