售后质量工程师
深圳
全职
职位描述
岗位职责: 1)处理客诉问题、质量异常,组织跨部门分析,确保售后质量问题的可追溯、可闭环。 2)客户问题处理,按故障等级启动响应机制,协调技术团队提供远程或现场技术支持,降低对客户的影响。 3)售后质量监控,按周/月度统计分析关键指标,识别高频故障模式,定期输出售后质量分析报告,组织定位根源问题。 4)跨部门质量改进推动,针对售后高频/严重质量问题,牵头组织研发、生产、供应链等部门开展改进会议,制定整改方案,跟踪整改落地效果,形成质量改进闭环。 5)主导重大质量问题的专项改进,降低质量成本。
职位要求
岗位要求: 1.本科及以上学历,5年以上质量管理工作经验,2年以上售后质量管理经验。 2.具备汽车行业、工业机器人、具身机器人行业、扫地机器人等行业从业经验者优先。 3.出色的跨部门协调能力及抗压能力,能高效处理客户端紧急问题。 4.强烈的客户服务意识和责任心
投递

AGIBOT is an Embodied AI foundation model company developing both the intelligence layer and the corresponding robotic embodiments needed to bring general intelligence into the physical world. Founded in 2023, AGIBOT is building a full-stack Embodied AI platform across foundation models, data infrastructure, simulation, robotic hardware, and deployment. AGIBOT’s “Three Intelligences in One” architecture integrates Locomotion Intelligence, Interaction Intelligence, and Manipulation Intelligence into a unified embodied system. AGIBOT’s portfolio spans humanoid robots, quadrupeds, dexterous systems, and commercial cleaning solutions. In March 2026, AGIBOT announced that its 10,000th robot had rolled off the production line.