NIO

区域运营管理

NIO  •  Onsite  •  41 minutes ago
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Job Description

区域运营管理推荐投递-用户与服务

上海

社招

全职

用户与服务 - 运营管理

本科及以上

5-7 年

职位描述

  • 塑造价值观驱动的团队文化,带领区域公司售后服务运营团队从用户利益出发,贯彻并坚定执行用户企 业的理念; - 全面负责区域公司售后服务运营规划运营管理工作,对用户体验、运营指标和经营结果负责; - 落实各项区域公司、总部职能线对SO业务的各项管理制度和业务流程工作标准; - 协同总部各职能团队落地业务培训、人才培养等计划,持为团队赋能; - 负责对用户满意度的改进与重大用户投诉进行处理,进行总体协调; - 负责售后服务运营各项会议的定期召开,对日常工作进行总结,并不断改进、优化,保持和区域公司、总部各团队相关人员沟通和交流的渠道畅通。 - 全国可派,视具体情况安排

职位要求

  • 本科及以上学历; - 符合蔚来的价值观,言行一致,知行合一。有出色的用户思维,关注用户体验,以用户满意为导向; - 两年及以上汽车主机厂区域管理经验或经销商集团区域管理经验 ,有过经销商高端单店或者 多店管理经验; - OFFICE办公自动化软件使用熟练; - 能够独立完成项目规划与运营,具有较强的统筹工作能力。

投递

NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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