NIO

服务产品运营(上海)

NIO  •  Onsite  •  2 hours ago
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Job Description

服务产品运营(上海)

上海

社招

全职

用户与服务

本科及以上

3-5 年

职位描述

  1. NIO售后服务标准的运营和迭代(救援、取送车、二次物流等场景),并推动方案落地执行 2. 持续优化服务无忧包履约项目的效率及成本 3. 定期分析及评估服务商在满意度及运营效率中的表现,推动持续改进 4. 协助区域在一些特殊场景的服务资源协调,对接服务商快速完成服务履约 5. 其他项目管理工作,并对最终项目结果负责 6. 其他内部或跨部门协同工作

职位要求

  1. 本科及以上学历 2. 具备较强逻辑思维及学习创新能力,善于归纳总结 3. 沟通能力出色,执行力强,责任心强,能承受压力,注重团队协作 4. 有新能源主机厂服务策略,道路救援运营管理经验的优先

投递

NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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