NIO

体验运营实习生

NIO  •  Onsite  •  2 hours ago
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Job Description

体验运营实习生

上海

社招

实习

用户与服务 - 运营管理

本科及以上

工作年限不限

职位描述

  • 基于用户VOC及业务数据,识别核心体验问题并开展专项数据分析,输出有业务价值的分析结论与改善建议 • 跟进重点体验问题的改善进展,协同相关团队推动问题闭环,持续提升用户满意度与服务体验 • 围绕一线服务人员的高体验服务动作,进行项目日常运营,包括内容审核、信息整理及素材制作; • 完成其他用户体验相关的运营支持工作。

职位要求

  1. 本科及以上学历,专业不限; 2. 熟练使用Excel、PPT,具备基础数据处理与分析能力; 3. 对服务有一定认知与理解,愿意深入一线了解业务,肯钻研; 4. 客观开朗,自驱融入感强,有责任心和积极的工作态度、强沟通胜任力; 5. 能在职4个月以上,每周可实习5天者优先。

投递

NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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