空间运营实习生
合肥
实习
用户与服务 - 用户服务
职位 ID:A126819
职位描述
1、价值观建立:在日常工作中,践行蔚来价值观; 2、用户关系建立:全程接待到店访问的用户及用户朋友,推荐用户中心解决方案,例如App和会员服务,与用户建立长期稳定的伙伴关系; 3、用户关系维护:通过不断创新去创造超越客户期望的愉悦体验,定期跟进追踪会员,不断提升客户对蔚来的好感度; 4、日常运营:执行和跟进体验中心的日常运营,包括但不仅限于店外市场活动及销售渠道拓展活动; 5、根据业务发展需要,完成管理层指定的其他工作。
职位要求
1、2024年应届毕业生; 2、能够在非常活跃的环境中提供出色的顾客体验,保持精力充沛; 3、对新能源电动汽车具有强烈兴趣,能够快速了解新产品和新功能; 4、优秀的沟通能力,能够在小组中轻松、随意地进行对话,主持沙龙活动; 5、有一定的活动策划经验,并具规划执行能力,语言、文字表达能力较强; 6、熟练使用办公软件,可以独立策划组织活动; 7、零售行业服务/VIP客户服务实习经验优先(中高端汽车/奢侈品/酒店行业优先);
投递

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.
NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.
NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.