空间运营实习生
东莞
实习
用户与服务 - 用户服务
职位 ID：A180262
职位描述
"作为生活品味家，我们期待你 1、负责用户关系建立和维护，与用户建立长期稳定的伙伴关系，不断提升客户对蔚来的忠诚度； 2、用户体验管理：提供空间体验、内容体验、礼品兑换、餐饮体验、用车相关等全场景体验管理，确保用户体验超越期待； 3、负责用户成长、用户关系深耕、用户社群维护：协助用户解决相关问题，情感协助用户关系的深耕，不断提升用户满意度以及用户活跃度； 4、执行和跟进体验门店的日常运营，包括但不限于吧台、亲子等; 5、负责总体策划并落地蔚来中心内车主用户体验产品，丰富车主体验； 6、协同落地标准体验产品以及产品效果评估。"
职位要求
职位要求 "1、2025届统招本科及以上学历应届生； 2、对新能源电动汽车具有强烈兴趣，善于快速了解新产品和新功能； 3、有一定的活动策划经验及规划执行能力，能够主持沙龙活动； 4、保持精力充沛，在非常活跃的环境中提供出色的用户体验； 5、拥有较强的文字功底、丰富的内容创作经验，优秀的沟通能力； 6、熟练使用word、excel等办公软件； 7、本岗位将邀请您提前参与带薪实习体验，快人一步，融入NIO！"
投递
NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.
NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.
NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.
