产品运营（派驻丹麦/挪威）
Guangzhou
Full-time
Internet / Electronics / Games
派驻丹麦 / 挪威，支持小鹏丹麦、挪威及北欧相关业务的数字化系统运营工作。 职位描述 1、负责小鹏国际业务相关 B 端系统及 C 端数字化产品在丹麦、挪威及北欧市场的推广、运营与用户支持，指导本地用户完成系统使用，及时响应并解决使用过程中的问题，保障各业务系统稳定、高效运行。 2、跟进系统运营过程中出现的问题，分析问题原因并提出可落地的解决方案，协调总部产品、研发、IT 等相关资源，推动问题闭环解决及优化落地。 3、负责输出系统操作指引、培训手册、上线说明等培训材料，并组织或支持系统培训，帮助丹麦、挪威及北欧本地用户快速掌握系统功能，提升系统使用效率和业务执行质量。 4、结合丹麦、挪威及北欧一线员工的实际工作场景，梳理潜在数字化需求，识别业务痛点，提出初步产品优化或开发建议，推动数字化工具为业务提效。 5、根据业务安排派驻丹麦 / 挪威，持续支持当地系统运营和用户赋能。
1、具备流利的中文及英文听说读写能力，能够顺畅支持总部及丹麦 / 挪威本地业务用户；具备丹麦语或挪威语沟通能力者优先。 2、具备 IT 相关专业背景者优先。 3、具备良好的沟通协调能力、问题分析能力和推动能力，能够主动与业务、产品、研发、IT 及支持团队协作。 4、具备团队合作精神，能够适应跨文化、跨时区协作环境。 5、能够接受派驻丹麦 / 挪威开展工作。
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XPeng is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou，Guangdong province.
For more information, please visit https://heyxpeng.com.
